Microsoft Project
Alice Thomas
Project Manager / Design Consultant
San Diego,CA
Summary
Accomplished design and construction expert with over 8 years of experience seamlessly integrating project management skills into all roles. Demonstrated success in leading large-scale projects from concept to completion, ensuring timely and cost-effective delivery. Adept at managing client relationships, strategic planning, and team collaboration. Proficient in utilizing advanced design tools and methodologies to optimize project workflows and enhance client satisfaction. Eager to leverage a robust background in design and construction to excel in a project management role across diverse industries.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
4
4
Certificates
2
2
Languages
Work History
Design Consultant
Marrokal
San Diego, CA
12.2022 - Current
- Led design and execution of full-scale home remodeling projects, accessory dwelling units (ADUs), and custom homes from initial client consultations to project completion, ensuring strong client relationships and project success.
- Generated over $5 million in sales within first year by effectively managing client relationships and project timelines, showcasing expertise in design and construction.
- Conducted detailed on-site assessments to understand client needs, identify additional project opportunities, and develop tailored solutions in collaboration with drafters, engineers, and the Director of Design, aligning with client aspirations and spatial constraints.
- Facilitated dynamic client brainstorming sessions, using sketching to visualize potential solutions on the spot, enhancing client engagement and satisfaction with the design process.
- Directed the implementation of Buildertrend software, significantly improving project budgeting, scheduling, and cross-departmental communication, which streamlined workflow and increased project delivery efficiency.
- Coordinated with engineers and tradespeople on-site to refine project plans and cost estimates, ensuring accuracy and feasibility before final client presentation.
Senior Kitchen and Bath Designer
Home Depot Design Center
San Diego, CA
07.2019 - 12.2022
- Led department in kitchen and bath design project volume, consistently surpassing annual sales targets through exceptional organizational skills and ability to manage multiple high-quality projects simultaneously.
- Achieved 80% conversion rate from leads to sales by conducting expert client consultations, presenting innovative design solutions, and employing effective sales strategies that resonated with client visions.
- Specialized in space planning and cabinet design, utilizing 2020 Design software to integrate aesthetics with functionality, creating code-compliant, personalized spaces that exceeded client expectations.
- Enhanced sales process with precise and detailed visualizations, facilitating client decision-making and project approval.
- Developed and implemented new training materials for Design Team, boosting overall team performance and sales capabilities through leadership and effective knowledge sharing.
- Successfully managed large-scale multifamily and residential projects, ensuring deadlines being met, budgets, and high-quality standards, which strengthened client trust and contributed to repeat business and referrals.
- Maintained cutting-edge industry knowledge by engaging in continuous learning from cabinet, appliance, and finish material vendors, ensuring design proposals featured latest and most suitable products, enhancing client satisfaction and sales outcomes.
Founder & Lead Designer
Aeris Home, Inc
San Diego, CA
06.2016 - 07.2019
- Founded and dynamically grew remodeling firm by spearheading strategic business development initiatives, positioning company as market leader through innovative marketing strategies and strong emphasis on client retention and satisfaction.
- Project managed all remodels, ensuring they were completed on time and according to plans by working closely with general contractor, scheduling, and monitoring all trades to minimize downtime. Utilized advanced design tools for precise planning and execution, resulting in 90% of projects completed ahead of schedule.
- Streamlined project workflows, which enhanced client presentations and decision-making, and ensured trades understood plans and worked efficiently and accurately with clearly presented and labeled drawings.
- Forged and nurtured strategic partnerships with key trade professionals and suppliers, securing high-quality materials and workmanship. Implemented comprehensive planning and communication protocols, ensuring projects were completed on time and within budget, consistently achieving 10-15% cost savings through accurate estimating and efficient planning.
Interior Decorator & Cabinet Coordinator
Direct Buy, Inc
San Diego, CA
05.2016 - 07.2019
- Acted as pivotal liaison between clients, designers, and cabinet manufacturers, streamlining project coordination and ensuring seamless fulfillment of custom requirements.
- Led diverse interior design projects, closely aligning with clients’ lifestyles, budgets, and aesthetic preferences to create personalized and cohesive living spaces, achieving 95% client satisfaction rate.
- Conducted in-depth consultations to understand client needs, offering professional advice on design elements and presenting multiple concepts to facilitate informed decision-making, resulting in 25% increase in sales, high client satisfaction, and substantial repeat business.
- Played key role in vendor negotiations, securing favorable terms and maintaining strong relationships with suppliers to ensure highest quality of materials and finishes.
Education
Bachelor of Arts - Interior Design
The Art Institute of California
San Diego, CA 10.2014 - 05.2016
Bachelor of Science - Hospitality Administration And Management
Boston University
Boston, MA 09.2010 - 05.2014
Skills
Client Relationship Management
Software
Asana
Salesforce
Buildertrend
AutoCAD
Revit
Microsoft Office
Certification
NKBA
Quote
When Love and Skill Work Together, Expect a Masterpiece
John Ruskin
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Design Consultant
Marrokal
12.2022 - Current
Senior Kitchen and Bath Designer
Home Depot Design Center
07.2019 - 12.2022
Founder & Lead Designer
Aeris Home, Inc
06.2016 - 07.2019
Interior Decorator & Cabinet Coordinator
Direct Buy, Inc
05.2016 - 07.2019
Bachelor of Arts - Interior Design
The Art Institute of California
10.2014 - 05.2016
Bachelor of Science - Hospitality Administration And Management
Boston University
09.2010 - 05.2014