Summary
Overview
Work History
Education
Skills
Timeline
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Alice Thomas

Fuquay-Varina,NC

Summary

Proven to excel in high-pressure environments, I delivered exceptional customer service at La Bonanza, mastering multitasking and team collaboration to meet and exceed service goals. My ability to maintain composure and ensure a welcoming atmosphere showcases my hard skill in handling high-volume situations and my soft skill in fostering positive customer experiences.

Overview

4
4
years of professional experience

Work History

Waitress

La Bonanza
Atlanta, Ga
03.2020 - 01.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Bachelors - Digital Design

Grand Canyon University
Phoenix, AZ

Skills

Customer Service

Working as a team

Reaching goals

Multitasking

Handling high-volume situations

Timeline

Waitress

La Bonanza
03.2020 - 01.2024

Bachelors - Digital Design

Grand Canyon University
Alice Thomas