Alice Vitomsky
COLUMBIA,MO
Summary
Dynamic team member skilled in customer service, promoting offerings, and maintaining a positive environment. Proven ability to resolve issues and enhance customer satisfaction.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Team Member
Sorelle
Long Grove, IL
08.2025 - 08.2026
- Trained new team members on operational procedures and customer service protocols.
- Supported inventory management by restocking supplies and monitoring stock levels.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Communicated well with customers, served food, worked at the cashier, contributed to strong collaboration with customers and coworkers.
Team Member
Duck Donuts
Lake Zurich, IL
08.2024 - 04.2025
- Collaborated with team members to improve service efficiency during peak hours.
- Processed customer orders accurately, enhancing overall customer satisfaction.
- Assisted in daily operations by preparing and serving donuts to customers.
- Maintained a clean and organized workspace to ensure compliance with health standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Adapted quickly to changing tasks while maintaining high-quality service standards.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
Cashier
Dipieros
Lake Zurich, IL
06.2022 - 06.2024
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced registers at shift end.
- Assisted in training new cashiers on operational procedures and systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Took phone call orders, online orders, and in person orders.
Education
High School Diploma -
Lake Zurich High School
Lake Zurich, ILBachelor of Science - Nursing
University of Missouri
Columbia, MO05.2030
Skills
- Customer service
- Sales expertise
- Order preparation
- Money handling
- Team collaboration
- Heavy lifting
- Teamwork and collaboration
- Sanitation practices
- Availability management
- Cash register operation
- Physical stamina
- Food service preparation
- Product promotion
- Positive attitude
Accomplishments
- Achieved my work positions through effectively helping with providing great customer service, communicating well, and staying on task and organized.
- Collaborated with a team of coworkers in providing great customer service and satisfied customers.
- Resolved product issue through consumer testing.
- Supervised team of new and in-training staff members.
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
English
Native or Bilingual
Interests
- Participating in fundraising events to support local charities, schools, or community projects
- Offering time and support to shelters for the homeless, women, and animals
- Nursing
- Healthcare related fields
- Restaurant, cashier, volunteer, and retail work settings
Timeline
Team Member
Sorelle
08.2025 - 08.2026
Team Member
Duck Donuts
08.2024 - 04.2025
Cashier
Dipieros
06.2022 - 06.2024
High School Diploma -
Lake Zurich High School
Bachelor of Science - Nursing
University of Missouri