Alice Young
Maple Grove,MN
Summary
Results-driven Program Coordinator with a strong track record at The Mentor Network- REM, recognized for developing effective client care plans and ensuring compliance with 245D licensing standards. Expertise in staff training and relationship building enhances overall service quality. Proven ability to leverage social work knowledge and supervision skills to consistently exceed employer expectations.
Overview
17
17
years of professional experience
Work History
Program Coordinator
The Mentor Network- REM
Bemidji, MN
03.2013 - 02.2020
- Oversaw client services to meet 245D licensing standards.
- Developed and implemented care plans tailored to individual clients needs
- Coordinate with interdisciplinary team to ensure effective communication and service delivery
- Maintained accurate records and ensured timely reporting for licensing compliance
- Trained,scheduled, and provided ongoing support and evaluation of direct care staff
- Reviewed documentation and monitored client progress on a regular basis.
- Oversaw staff performance compliance with state standards.
- Built strong and trusting rapport with clients and loved ones.
Direct Support Professional
The Mentor Network- REM
Bemidji, MN
04.2011 - 03.2013
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Followed care plan and directions to administer medications.
- Assisted individuals in development of social skills to become integrated in community..
- Tracked and reported clients' progress based on observations and conversations.
- Transported clients to doctor's appointments and errands.
Payroll Clerk
Young & Davis Drywall
Bemidji, MN
06.2003 - 04.2011
- Compiled data from timesheets and other records to determine hours worked and pay rate.
- Resolved discrepancies in employee payments and benefits calculations.
- Assisted in the preparation of monthly financial reports related to payroll activities.
- Maintained accurate records of all payroll transactions.
- Prepared tax documents such as W-2 forms, 1099s, 941s., for submission to government agencies.
- Responded to inquiries regarding wage garnishments, taxes, 401 contributions.
- Established employee payroll files and updated existing files with new information.
- Coordinated child support deductions and distributed wage assignments.
Education
High School Diploma -
Bemidji High School
Bemidji, MN05-2003
Skills
- Developmental Disabilities
- Medication Administration
- Direct Supervision
- Social Work
- Medical Appointments
- Incident Reports
- Staff Training
- State Regulations
Timeline
Program Coordinator
The Mentor Network- REM
03.2013 - 02.2020
Direct Support Professional
The Mentor Network- REM
04.2011 - 03.2013
Payroll Clerk
Young & Davis Drywall
06.2003 - 04.2011
High School Diploma -
Bemidji High School
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