Ruben Montoya
Marshall,MN
Summary
Proactive Direct Support Professional Supervisor and Bartender with extensive experience in promoting client independence and community integration. Skilled in behavioral support, client advocacy, cash handling, and exceptional customer service. Bringing a strong work ethic and dedication to developing personalized care and managing high-volume, fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional Supervisor
The Mentor Network- REM
06.2023 - Current
- Promoted independence among clients by teaching essential life skills such as budgeting, cooking, and public transportation use.
- Increased community integration for clients through the organization of social events, volunteer opportunities, and outings.
- Addressed behavioral challenges proactively by implementing positive behavior supports and collaborating with behavioral specialists.
- Enhanced individual care by developing personalized support plans for clients with intellectual and developmental disabilities.
Bartender
Applebee's Grill + Bar
10.2021 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained in other staff according to Applebee's policy and procedure.
Education
Southwest Minnesota State University
Marshall, MN 08.2020 -
Skills
- Behavioral support
- Client Advocacy
- Incident Reporting
- Community Integration
- Strong Work Ethic
- Guest Engagement
- Cash Handling
- Exceptional customer service
Certification
- First Aid/CPR Certified
- Forklift Operator, Menards
Languages
Spanish
Native or Bilingual
Russian
Limited Working
Timeline
Direct Support Professional Supervisor
The Mentor Network- REM
06.2023 - Current
Bartender
Applebee's Grill + Bar
10.2021 - 05.2023
Southwest Minnesota State University
08.2020 -
- First Aid/CPR Certified
- Forklift Operator, Menards
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