Aliceson Hudson
Cape Coral,FL
Summary
Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, increase sales and adaptability, ensuring exceptional guest experiences.
Overview
7
7
years of professional experience
Work History
Bartender
Sandbar & grille
Fort Myers, Florida
08.2024 - Current
- Processed payments accurately and efficiently with POS system.
- Upsold customers from shelf to premium brands to help boost sales.
- Provided efficient and effective customer service.
- Able to withstand long business hours as well as a high volume.
Chiropractic Assistant
Billy Barnes
Cape Coral, FL
06.2020 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Assisted back office patient processes to reduce office wait times.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Sterilized medical equipment after each procedure.
- Tested and repaired medical testing equipment to maintain safety and accuracy.
- Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
- Assisted with technical treatments and entered information within patient records and charts.
- Printed and filed examination data records according to HIPAA patient standards.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Prepared patients for examinations, taking vital signs and updating medical histories.
Waitress
John Browning
North Fort Myers, FL
09.2017 - Current
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Minimized customer wait times by taking and filling large volume of orders each day.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Stocked server areas with supplies before, during and after shifts.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Increased sales of high margin menu items through effective upselling.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Led team in carrying out day-to-day tasks with customer service program in mind.
Education
Esthetician - Beauty/skincare
Florida Academy
Fort Myers, Florida01-2021
Ida S. Baker High School
Cape Coral, FL05.2020
Skills
- Electric muscle stimulation
- Telephone etiquette
- Healthcare knowledge
- Patient scheduling
- Basic accounting
- Strong multitasking
- Organizational growth
- Hospitality and accommodation
- Customer service expertise
Timeline
Bartender
Sandbar & grille
08.2024 - Current
Chiropractic Assistant
Billy Barnes
06.2020 - Current
Waitress
John Browning
09.2017 - Current
Ida S. Baker High School
Esthetician - Beauty/skincare
Florida Academy