Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alicia Adams

Richmond,VA

Summary

Experienced healthcare professional with a strong background in clinical and administrative responsibilities. Proficient in patient care, medical procedures, and electronic health records. Known for prioritizing teamwork, adaptability, and delivering top-notch results. Demonstrated reliability in fast-paced settings and skilled at effectively supporting medical staff and patients.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant/Clinic Surgery Scheduler

OrthoVirginia
04.2024 - Current
  • Coordinated surgical schedules, optimizing appointment flow and resource allocation.
  • Ensured accurate documentation of patient information, maintaining confidentiality and compliance with HIPAA regulations.
  • Educated patients on treatment plans and medication instructions to enhance understanding and adherence.
  • Administered patient assessments and collected vital signs to support healthcare providers' decision-making.
  • Assisted in scheduling appointments and managing patient flow to optimize clinic efficiency.
  • Assisted healthcare providers during examinations and procedures to ensure efficient workflow.
  • Managed patient records and documentation using electronic health record (EHR) systems for accuracy.
  • Improved patient billing accuracy by reviewing and verifying insurance claims information.

Ophthalmic Medical Technician

Virginia Eye Institute
06.2022 - 04.2024
  • Maintained cleanliness and organization of examination rooms, adhering to safety protocols.
  • Conducted comprehensive eye examinations using advanced diagnostic equipment.
  • Educated patients on pre-operative and post-operative care instructions to enhance recovery.
  • Collaborated with ophthalmologists to document patient histories and update medical records accurately.
  • Assisted in the preparation of patients for surgical procedures, enhancing overall patient care experience.
  • Coordinated patient appointments utilizing electronic scheduling systems to optimize clinic workflow.

Nursing Assistant

Lucy Corr Village
10.2021 - 06.2022
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, accurately documenting changes for medical staff review.
  • Collaborated with nursing team to develop individualized patient care plans.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients

Education

Health Sciences

J Sergeant Reynolds Community College
Richmond, VA

High School Diploma -

James River High School
Midlothian, VA
05-2020

Skills

  • Medical office experience
  • EMR Systems
  • Insurance verification and billing
  • Patient scheduling
  • HIPAA compliance
  • Vital Signs
  • Direct patient care
  • CPR

Certification

  • Newborn Hearing Screening Training Curriculum May 2021 to Present
  • BLS Certification July 2022 to July 2024

Timeline

Medical Assistant/Clinic Surgery Scheduler

OrthoVirginia
04.2024 - Current

Ophthalmic Medical Technician

Virginia Eye Institute
06.2022 - 04.2024

Nursing Assistant

Lucy Corr Village
10.2021 - 06.2022

Health Sciences

J Sergeant Reynolds Community College

High School Diploma -

James River High School