ALICIA ALTIDOR
Hollywood,FL
Summary
Reliable and professional individual with a track record of optimizing administrative and operational processes. Skilled in managing multiple projects and effectively prioritizing tasks to meet deadlines. Resourceful and experienced worker with a strong background in customer service. Detail-oriented and valuable team player with exceptional organizational skills. Capable of handling multiple projects simultaneously, ensuring a high level of accuracy. Security professional with solid background in protecting assets and ensuring safety. Reliable and skilled in surveillance, access control, and emergency response. Seeking a full-time position that presents professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Indemnity Security Investigations
02.2025 - Current
- Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.
- Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
- Collaborated with local law enforcement agencies to ensure seamless coordination in case of emergencies or criminal activities.
- Checked identification of persons entering facility to eliminate unauthorized visitors.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Warehouse Worker
Amazon
08.2019 - 02.2025
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Identified and resolved issues to drive optimal workflow.
- Conducted training and change to improve operations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Security Officer
Hyde Security
02.2018 - 03.2020
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored CCTV cameras and alarm systems for security breaches.
Retail Sales Associate
Walmart
08.2017 - 10.2019
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Demonstrated reliability by working various shifts as required by company needs.
Education
HIGH SCHOOL DIPLOMA -
Miramar High School
Miramar, FL06.2015
Skills
- Leadership
- Customer Engagement
- Warehouse Safety Compliance
- Licensed Security Guard
- Verbal and written communication
- Punctuality
- Event security
- Baggage screening
- Security equipment operation
- Crowd control
Certification
- Class D Security Officer
Languages
Haitian Creole
Professional Working
Timeline
Security Officer
Indemnity Security Investigations
02.2025 - Current
Warehouse Worker
Amazon
08.2019 - 02.2025
Security Officer
Hyde Security
02.2018 - 03.2020
Retail Sales Associate
Walmart
08.2017 - 10.2019
HIGH SCHOOL DIPLOMA -
Miramar High School
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