Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Avilez-Nuqul

Vista,CA

Summary

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

13
13
years of professional experience

Work History

Customer Service Ast Manager

G & G Fitness Equipment
Escondido, CA
05.2017 - 03.2024
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.

3rd Key Ast Manager

711 Corner Store
National City, CA
05.2011 - 05.2017
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

Education

High School Diploma -

Vista High School
Vista, CA
06-2017

Cosmetology - Hair, Nail, Skin

Oceanside College of Beauty
Oceanside, CA
09-2016

Associate of Business Administration -

Mira Costa College
Oceanside, CA

Skills

  • Marketing
  • Policy Implementation
  • Staff Development
  • Workforce Management
  • Time Management
  • Cross-functional team management

Timeline

Customer Service Ast Manager

G & G Fitness Equipment
05.2017 - 03.2024

3rd Key Ast Manager

711 Corner Store
05.2011 - 05.2017

High School Diploma -

Vista High School

Cosmetology - Hair, Nail, Skin

Oceanside College of Beauty

Associate of Business Administration -

Mira Costa College
Alicia Avilez-Nuqul