Alicia Bolen
Marion,IN
Summary
Entrepreneurial professional with proven leadership skills and track record of driving organizational growth. Experienced in strategic planning, business development, operational management, and team leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Demonstrated ability to transform challenges into opportunities, resulting in significant impact on company growth and profitability.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CEO
AirBnB by Alicia
Marion, IN
07.2024 - Current
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Analyzed market trends and customer data to inform decision-making processes.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Implemented technological solutions designed to improve operational effectiveness.
Home Manager
Bolen Family
Marion, IN
09.2012 - Current
- Planned, coordinated, and scheduled daily activities for team members.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed financial operations such as budgeting and accounts payable.
- Achieved cost-savings by developing functional solutions to problems.
Teacher
St. Paul Catholic School
02.2024 - 05.2024
- Co-teaching second grade class of students with multiple ELPs and social emotional needs
- Preparing and delivering lesson plans that include prioritization and differentiated assignments
- Manage behaviors while creating a safe and engaging learning environment in a diverse classroom.
Teacher
St. Joseph Catholic School
03.2021 - 10.2022
- Preparing and delivering lesson plans that include prioritization and differentiated assignments
- Manage behaviors while creating a safe and engaging learning environment in a diverse classroom
- Lead coworkers through weekly PLC meetings and daily check-ins
- Confident use of grading, communication, and presentation technology.
Contract Invoicing Specialist
EPIC Fuels
03.2021 - 09.2021
- Travel between home and satellite offices to train new settlement team members
- Update billing and payables training materials on SharePoint
- Analyze and report to management on productivity and work processes
- Implement new processes to increase operations productivity
- Data entry for receivables and payables to assist settlement team on backlog.
Bookkeeper
Beltz Co.
10.2014 - 04.2017
- Manage front desk and reception area, greet visitors, and respond to telephone and in-person requests for information
- Data entry in QuickBooks for multiple customer accounts
- Process Payroll, full circle Bookkeeping, Reporting to state agencies and customers.
Office Assistant
Jeremy Dumanovsky Roofing
05.2014 - 10.2014
- Manage front desk and reception area, greet visitors, and respond to telephone and in-person requests for information
- Assemble estimates and project packets for customers
- Work quickly and efficiently, with minimal oversight, to accomplish duties as assigned by company Owners
- Accurately process timecard data, jobsite validation and transmission for weekly payrolls
- Respond to employee inquiries regarding payroll and timekeeping.
Contract Administrator
EPIC Aviation
04.2009 - 02.2013
- Work with Sales Team to onboard new Branded Customers
- Schedule and facilitate stakeholder meetings throughout RFP, negotiation, administration and close-out of all general aviation contracts, including government DLA fuel contracts
- Input new customers into CRM and follow up throughout the setup process
- Ensure new customer processes are followed and assist Sales Team as needed
- Analyze and present financial reports to CFO and COO on actual versus expected volumes and revenue.
Lead Invoicing Specialist
EPIC Aviation
01.2008 - 03.2009
- Increase efficiency and alleviate workloads by implementing a new invoice delivery system
- Document Billing processes and create training materials
- Ensure team member responsibilities are defined and understood
- Hold the team accountable to complete daily tasks along with extra projects as assigned by the department manager
- Establish and maintain an effective communication system.
Office Assistant
LP Company, Inc.
06.2003 - 10.2004
- Manage front desk and reception area, greet visitors, and respond to telephone and in-person requests for information
- Assemble estimates and project packets for customers
- Work quickly and efficiently, with minimal oversight, to accomplish duties as assigned by company Owner
- Accurately process timecard data, jobsite validation and transmission for weekly payrolls
- Respond to employee inquiries regarding payroll and timekeeping.
Education
MBA | Organizational Leadership -
Oregon State University
01-2025
Bachelor of Arts - Education
WGU
02-2022
Skills
- Team Management
- Stakeholder Management
- Operational Excellence
- Process Improvement
- Talent Development
- Team Collaboration
- Contract Management
- Goal Setting
Certification
- Indiana State Teaching License, 10318133
- Oregon State Teaching License, TSPC #526356
- Licensed Practical Nurse, OSBN # 201806518LPN
- Adult and Pediatric First Aid/CPR/AED, American Red Cross
Affiliations
- St Paul PTO Board President
- Tri Kappa Member
Timeline
CEO
AirBnB by Alicia
07.2024 - Current
Teacher
St. Paul Catholic School
02.2024 - 05.2024
Teacher
St. Joseph Catholic School
03.2021 - 10.2022
Contract Invoicing Specialist
EPIC Fuels
03.2021 - 09.2021
Bookkeeper
Beltz Co.
10.2014 - 04.2017
Office Assistant
Jeremy Dumanovsky Roofing
05.2014 - 10.2014
Home Manager
Bolen Family
09.2012 - Current
Contract Administrator
EPIC Aviation
04.2009 - 02.2013
Lead Invoicing Specialist
EPIC Aviation
01.2008 - 03.2009
Office Assistant
LP Company, Inc.
06.2003 - 10.2004
MBA | Organizational Leadership -
Oregon State University
Bachelor of Arts - Education
WGU