ALICIA BOYLE
Wading River,NY
Summary
Results driven leader known for improving team performance and consistently exceeding goals. Committed to developing others, maintaining high standards and delivering a positive customer experience. Passionate about growth personally and professionally!
Overview
11
11
years of professional experience
Work History
Associate Manager
J.Crew Factory
01.2024 - 05.2025
- Encouraged a performance driven team culture which resulted in higher engagement.
- Recruited, onboarded, and coached new hires.
- Hosted engaging events to boost brand engagement, resulting in higher foot traffic and sales.
- Mapped out floor sets based on visual guides, assigning roles and ensuring on time execution.
- Let the numbers lead, used sales data to refresh displays, spotlight bestsellers and rework slow sellers for stronger results.
- Built accurate schedules each week by forecasting based on LY data and company targets ensuring balanced staffing and payroll control.
Business Account Manager
Verizon
01.2018 - 12.2023
- Maintained and grew a loyal client base by understanding business needs and matching them with solutions.
- Engaged with clients in store, digitally, and though outbound prospecting to drive results.
- Built new business through networking, lead generation and referrals.
- Coached retail sales teams to elevate small business sales performance.
- Utilized sales tools to manage pipeline, forecast results and track progress effectively.
Store Manager
Lids
10.2014 - 07.2017
- Developed a team culture focused on results and growth.
- Consistently exceeded sales and performance targets through team development and customer engagement.
- Led team training across the district on embroidery operations and sales techniques.
- Managed daily operational tasks as well as scheduling, hiring, training, and inventory management.
Education
High School -
Sachem East
Farmingville, NY06.2011
Skills
- Talent Development and Training
- Business and Sales Insights
- Visual Merchandising Strategy
- Client Experience Excellence
- Performance Coaching and Accountability
Timeline
Associate Manager
J.Crew Factory
01.2024 - 05.2025
Business Account Manager
Verizon
01.2018 - 12.2023
Store Manager
Lids
10.2014 - 07.2017
High School -
Sachem East
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