Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Alicia Bravo

Richmond,TX

Summary


Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

5
5
years of professional experience

Work History

Merchandise Associate

TJX Companies
11.2019 - 03.2020
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Updated signage and price tags to reflect current sales.

Assistant Teacher

Baker Ripley
08.2018 - 05.2019
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Worked with teachers to design lesson plans and coordinate activities for classes.

Data Entry Clerk

Medical Plus Supplies
03.2015 - 05.2016
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.

Education

GED -

Univeristy of Houston
Houston, TX

Skills

  • Organization skills
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Office administration
  • Administrative support
  • Service-oriented mindset

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Crafting and DIY Projects
  • I like trying new recipes and food trends
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Volunteer Work

Timeline

Merchandise Associate

TJX Companies
11.2019 - 03.2020

Assistant Teacher

Baker Ripley
08.2018 - 05.2019

Data Entry Clerk

Medical Plus Supplies
03.2015 - 05.2016

GED -

Univeristy of Houston