Alicia Bunn
Tyler,TX
Summary
Personable and analytical Revenue Officer utilizing extensive knowledge of tax laws, regulations, procedures, and precedents to ensure compliance. Exhibits proficiency in data analysis, auditing procedures, and advanced case actions. Conducts thorough investigations, including on-site interviews and financial analyses, to assess taxpayers' ability to pay outstanding obligations and guide them through resolution. Collaborates with various government agencies to enforce tax compliance and resolve complex cases.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Revenue Officer (GS-1169-Grade 11)
Internal Revenue Service
Tyler, USA
03.2023 - Current
- Collects delinquent taxes and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact while maintaining legal compliance with taxpayer's rights and IRS policies and procedures
- Conducts interviews with taxpayers (and/or their representatives) at the business location, residence or office throughout the investigative process to secure complete financial information and assess the taxpayer's ability to pay outstanding tax obligations
- Point of contact for criminal investigations, and conducts parallel investigations with the Treasury Inspector General for Tax Administration and other local and state government agencies
- Designated Officer for complex IRS Employee cases for the Gulf States Territory
- Subject matter expert in Texas State sales and use tax
- Administers advanced case actions such as Disqualified Employment Levies, suits, and seizures
- Counsels taxpayers with taxpayer' rights, tax filing, deposits, payment obligations, and other actions needed to bring taxpayers into full compliance
- Guides taxpayers through a wide range of financial problems to resolve tax issues and proceeds with enforced collection actions when appropriate
- Analyzes issues presented by taxpayers, practitioners, and IRS employees to resolve account discrepancies and respond to taxpayer and practitioner requests
- Applies IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code
- Meets taxpayers or their representatives at the business location or residence for non-business taxpayers to investigate the assets or number of employees, or to observe indications of hardship or business failure
- Performs credit and financial analysis of taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies
- Evaluates taxpayer assets and analyzes financial statements that include balance sheets, income statements and profit and loss statements
- Applies expense standards and provides guidance on a wide range of financial alternatives to identify options that may resolve delinquent tax obligations including installment agreements, offers in compromise, or suspending collection action
- Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition
Tax Enforcement Officer III
Texas Comptroller of Public Accounts
Austin, USA
11.2021 - 02.2023
- Performed tax enforcement, licensing, and compliance work
- Prepared written reports of findings and recommendations
- Scheduled and conducted formal hearings with taxpayers or their representatives to listen to their appeals, gather evidence, and ensure a fair process
- Assisted taxpayers with the preparation and filing of various state and local tax forms and returns
- Reviewed and analyzed financial data and documents to accurately determine tax liabilities
- Conducted thorough investigations to identify potential tax fraud and irregularities
- Developed and maintained relationships with government agencies and other entities to ensure compliance with tax regulations
- Managed and enforced local, and state, laws related to taxation in a timely and accurate manner
- Coordinated with internal and external auditors regarding tax related matters
- Traveled to taxpayers' place of business to enforce compliance
- Maintained and safeguarded taxpayer records, information, and payments by adhering to strict confidentiality protocols to ensure data security and compliance with privacy standards
- Researched, interpreted, and applied tax laws, rules, and procedures to administer and enforce Texas state tax laws and collect current and delinquent tax revenue
- Implemented tax compliance policies and procedures to ensure corporate compliance with applicable state tax laws and regulations
- Researched complex tax issues and provided recommendations to management team
- Monitored and reconciled tax accounts to ensure payment of taxes and compliance with regulations
- Presented tax information in one-on-one and small group situations to taxpayers and internal customers
Criminal Law Paralegal
Gunter, Bennett & Anthes, PC
Austin, USA
08.2021 - 10.2021
- Provided comprehensive support to criminal defense attorneys throughout all phases of the litigation process, including client intake, case management, investigation, and trial preparation
- Processed criminal cases for trial preparation including legal documents, data entry, and correspondence
- Conducted thorough legal research and analysis on relevant case law, statutes, and regulations to support case strategies and defense arguments
- Assisted in drafting legal documents, such as pleadings, motions, briefs, and discovery requests, ensuring accuracy, clarity, and adherence to legal guidelines
- Completed a daily court calendar, obtained jury panels, and issued discovery to defense attorneys
- Prepared subpoenas prior to trial and canceled subpoenas when trials are completed or dismissed
- Entered revocation petitions and prepares files for court
- Requested criminal history documentation including national, state, and local criminal histories, booking photos, arrest records, juvenile criminal histories, and Bureau of Motor Vehicle records
- Scheduled appointments for defense attorneys to meet with deputy prosecutors, depositions, and pretrial conferences
- Assisted victims with restitution information, no contact orders, subpoenas, and court dates
- Prepared and maintained trial exhibits, trial notebooks, and other materials required for courtroom presentations
- Collaborated with attorneys and legal staff to develop case strategies, prepare for hearings and trials, and maintain effective communication with clients
- Communicated with federal, state, and local law enforcement, the general public, and victims and witnesses in criminal cases
- Performed a variety of administrative tasks to support office functions including back-up of co-workers and front desk responsibilities that involve dealing directly with the public regarding criminal complaints
Administrative Union Campaign Assistant
Service Employees International Union Local 2015
Los Angeles, USA
05.2018 - 08.2019
- Created and maintained various data systems for tracking and monitoring staff compliance with department and Union programs such as COPE and membership drive, petition drives, and membership mobilization
- Enforced staff compliance with administrative requirements such as activity reports, attendance records, and expense reports filings
- Prepared materials including urgent correspondence, letters, fliers, forms, announcements and coordinated mailing for the Regional and Department Managers
- Established and maintained hard copy and electronic filing
- Processed mail and phone communications for the Regional and Department Managers
- Managed special projects as assigned by immediate supervisor to support Union initiatives
- Maintained Regional and Department Manager's calendar and coordinating travel arrangement
- Created spreadsheets, updated and maintained Member Strength databases which included entering membership cards, entering COPE cards, activity reports, organizing lists, steward and leadership lists, grievance lists, and employer lists
- Facilitated regional meetings, assisted with room prep, agenda preparation, typing and distributing minutes, and executed follow-up tasks from meetings
- Conducted inventory and requested office supplies consistent with approval policy
- Implemented and coordinated local events
- Processed telephone and walk-in member requests and complaints and referred to appropriate protocols for resolution
- Processed Beck Notices to include all communications with members and legal stakeholders
- Performed departmental duties as needed to support the mission of the organization
Education
International Tax Law
Texas A&M University
Masters in Business Administration -
National University
Bachelors in Political Science -
National University
Skills
- Investigative research
- Tax law
- Financial analysis
- Interpersonal communication skills
Certification
- Certificate in Paralegal Studies, University of California, Los Angeles, MM/DD/YY
- Notary Public, Texas Secretary of State, MM/DD/YY
Timeline
Revenue Officer (GS-1169-Grade 11)
Internal Revenue Service
03.2023 - Current
Tax Enforcement Officer III
Texas Comptroller of Public Accounts
11.2021 - 02.2023
Criminal Law Paralegal
Gunter, Bennett & Anthes, PC
08.2021 - 10.2021
Administrative Union Campaign Assistant
Service Employees International Union Local 2015
05.2018 - 08.2019
Masters in Business Administration -
National University
International Tax Law
Texas A&M University
Bachelors in Political Science -
National University