Alicia Bunning
SCOTTSDALE, AZ,AZ
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store Manager
Circle K
Scottsdale, AZ
03.2022 - 01.2024
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited, trained and supervised new employees.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Trained and mentored associates to teach daily tasks and procedures.
- Established customer service standards and monitored staff compliance.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Monitored employee performance and identified performance gaps for corrective action.
- Monitored inventory levels and placed orders to restock shelves.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared staff work schedules and assigned team members to specific duties.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Store Manager
Dollar General
Phoenix, AZ
06.2018 - 03.2022
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Prepared staff work schedules and assigned team members to specific duties.
- Identified opportunities for cost savings through waste reduction initiatives.
- Updated and maintained store signage and displays.
Department Supervisor
Toys R Us
Jeffersonville, IN
10.2007 - 07.2018
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Put together store's large displays.
- Researched out-of-stock items to find additional inventory in other store locations.
- Followed safety protocols and company processes and procedures.
- Used Point of Sale register system to complete transactions.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Education
GED -
South Newton Senior High School
Kentland, IN10-1986
Skills
- Supply Ordering
- Employee Training
- Report Generation
- Customer Service Management
- POS Systems
- Retail Inventory Management
- Team Development
- Payroll Management
- Store Merchandising
- Shift Scheduling
- Outstanding Communication Skills
- Opening and Closing Procedures
- Operational Efficiency
- Inventory Control
- Product Merchandising
- Reliable
Certification
ServSafe Certification (expires 8/10/2027)
References
References available upon request.
Timeline
Store Manager
Circle K
03.2022 - 01.2024
Store Manager
Dollar General
06.2018 - 03.2022
Department Supervisor
Toys R Us
10.2007 - 07.2018
GED -
South Newton Senior High School