Alicia Burt
Winthrop,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven track record of identifying and creating profitable business opportunities and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
16
16
years of professional experience
Work History
Sr. Therapy Specialist/National Accounts Sales Specialist
NxStage Critical Care
Lawerance, MA
11.2022 - Current
- Developed and implemented comprehensive sales plans to meet national account customer needs.
- Analyzed market trends, competitor strategies, and customer feedback to identify new business opportunities.
- Cultivated relationships with key decision makers in national accounts for the purpose of expanding business.
- Negotiated pricing and contracts with major customers to maximize profits.
- Integral part of overseeing process changes within IDN's and GPO's as a partnership to gain market share
Critical Care Therapy Specialist
NxStage
Lawrence, MA
03.2019 - 11.2022
- Demonstrate superior ability to analyze sales and customers needs to drive utilization.
- Analyzed market trends, competitor strategies, and customer feedback to identify new business opportunities.
- Cultivated relationships with key decision makers in hospital systems for the purpose of expanding business.
- Integral part of onboarding and mentoring new employees.
- Collaborated with internal departments such as marketing, finance, operations and logistics to develop effective solutions that met customer needs while achieving company goals.
Clinical Resource Specialist
Smith- Nephew
Fort Worth, TX
09.2016 - 03.2019
- Identified potential areas of improvement within the company's existing processes to increase efficiency.
- Provided training on products and services for end users to ensure proper implementation of sales strategies.
- Monitored competitive activity in the marketplace by attending trade shows and industry events.
- Developed reports outlining sales performance metrics against established objectives for management review.
- Participated in weekly conference calls with senior management team members providing updates on progress towards meeting targets.
RN - Critical Care
Multi Locations
Charlotte, NC
12.2012 - 09.2015
- Developed individualized plans of care based upon assessment findings that addressed the needs of each patient served.
- Collaborated with other healthcare team members regarding treatment plans for each patient served.
- Participated in multidisciplinary rounds to discuss best practices related to critical care management.
- Actively participated in quality improvement initiatives designed to improve outcomes for critically ill patients.
Surgical Technologist
Multi Locations
Charlotte, NC
08.2008 - 11.2012
- Prepared and maintained sterile field for surgical procedures.
- Provided assistance to surgeons during operations by passing instruments and other supplies.
- Collaborated with vendors and service providers to coordinate required services and equipment.
Education
Bachelor of Science - Nursing
University of North Carolina At Wilmington
Wilmington, NC12.2012
Skills
- Supply Management
- Quality Assurance
- Root Cause Analysis
- Customer Relations
- Process Improvement
- Experience in Leadership
- Improvement Plan Knowledge
- Analytical Thinking
Accomplishments
- Rookie of the year 2019
- Led team to achieve launch of new technology in the US, earning recognition from upper management and financial reward.
- Consistently maintained high customer satisfaction ratings.
- Improved delivery of Dialysis by understanding pain points and knowledge gaps, realizing overall increase in customer satisfaction and cost efficiency.
- Exceeded sales goals by average of 1500% in 2020.
Timeline
Sr. Therapy Specialist/National Accounts Sales Specialist
NxStage Critical Care
11.2022 - Current
Critical Care Therapy Specialist
NxStage
03.2019 - 11.2022
Clinical Resource Specialist
Smith- Nephew
09.2016 - 03.2019
RN - Critical Care
Multi Locations
12.2012 - 09.2015
Surgical Technologist
Multi Locations
08.2008 - 11.2012
Bachelor of Science - Nursing
University of North Carolina At Wilmington
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