Alicia Carcamo
Raleigh,NC
Summary
Bilingual administrative professional with exceptional customer service skills and strong organizational abilities. Known for attention to detail and effective collaboration, ensuring seamless office operations and enhanced client relationships.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Arroyo Law, PLLC
Raleigh, NC
09.2024 - 01.2025
- Translated documents from English to Spanish, providing reliable and professional translations.
- Managed daily office operations, ensuring efficiency and organization of administrative tasks.
- Coordinated scheduling for attorneys and clients, optimizing time management across the firm.
- Answered phones, routed calls, and schedule client consultations.
- Processed payments and maintained financial records.
- Interpreted conversations between attorneys and clients, ensuring clear and accurate communication.
- Drafted and reviewed legal service agreements with attention to detail and accuracy.
Office Assistant
Quality Service
Raleigh, NC
09.2019 - 01.2022
- Organized physical files and digitized records.
- Day-to-day office operations as well as equipment maintenance.
- Process clients payments.
- Organize and sorted out, outgoing and income in legal correspondence.
- Assisted with biweekly payroll through quick books.
Sales
Total Wireless
Cary, NC
06.2016 - 08.2019
- Recorded customer feedback and sales data to improve sales and customer experience.
- Boosted sales revenue by consistently meeting and exceeding sales targets.
- Managed a team of inside sales representatives, ensuring consistent achievement of sales goals.
- Increased aftermarket sales by developing and implementing strategic sales plans.
- Record clients payments.
Education
High School Diploma -
Millbrook High School
RaleighSkills
- Exceptional customer service skills with focus on building strong client relationships
- Data entry
- Computer skills
- Office administration
- Bilingual in Spanish and English
- Fast learner with the ability to adapt quickly to new task and environments
- Strong communication and interpersonal skills
Timeline
Administrative Assistant
Arroyo Law, PLLC
09.2024 - 01.2025
Office Assistant
Quality Service
09.2019 - 01.2022
Sales
Total Wireless
06.2016 - 08.2019
High School Diploma -
Millbrook High School