Alicia Carestio
Wenonah
Summary
Motivated and compassionate professional with strong customer service and leadership experience. Skilled in communication, organization, and time management. Dedicated to fostering positive environments and contributing to team success.
Overview
11
11
years of professional experience
Work History
Server
Cicontes
05.2024 - Current
- Provided exceptional customer service, ensuring positive dining experiences and fostering repeat business.
- Collaborated with kitchen staff to synchronize food preparation and service timelines efficiently.
- Trained new servers on menu offerings, service standards, and restaurant procedures to enhance team performance.
- Managed multiple tables simultaneously, maintaining attention to detail and prompt service during peak hours.
Manager
Cicontes
05.2015 - Current
- Oversee daily operations including opening/closing and cash management
- Train, supervise, and support new employees
- Manage food orders, customer service, and hospitality
- Maintain organization, cleanliness, and workflow efficiency
Cashier
Burger King
06.2014 - 10.2015
- Provided prompt, friendly customer service
- Handled transactions and operated cash register accurately
- Restocked supplies and maintained a clean workspace
Education
Associate of Science - K–6 Inclusive Education
Rowan College of South Jersey
Sewell, NJ05-2025
High School Diploma - Cosmetology
Gloucester County Institute of Technology
Sewell, NJ01.2014
Skills
- Customer Service & Communication
- Leadership & Training
- Organization & Time Management
- Computer Literate (POS & basic software)
- Problem Solving
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Team collaboration
Timeline
Server
Cicontes
05.2024 - Current
Manager
Cicontes
05.2015 - Current
Cashier
Burger King
06.2014 - 10.2015
High School Diploma - Cosmetology
Gloucester County Institute of Technology
Associate of Science - K–6 Inclusive Education
Rowan College of South Jersey