Keilo King

- Delivered exceptional customer service in a fast-paced environment, ensuring a positive dining experience for guests.

- Managed multiple tables efficiently, handling orders, special requests, and customer inquiries with professionalism.

- Operated the POS system to accurately process orders and payments, including cash handling and credit transactions.

- Collaborated with kitchen and bar staff to ensure timely and accurate food and beverage service.

- Resolved customer complaints effectively, demonstrating problem-solving skills, and maintaining guest satisfaction.

- Trained new hires on menu knowledge, service standards, and restaurant procedures.

• Assisted with inventory control, reducing food waste, and optimizing ingredient usage to lower costs.
• Ensured compliance with health and safety regulations, maintaining a clean and organized kitchen.
• Collaborated with front-of-house staff to improve customer satisfaction and address special dietary requests.
• Assisted in scheduling, ordering supplies, and monitoring kitchen expenses to support restaurant profitability.
• Resolved kitchen conflicts and maintained a positive, team-oriented work environment.

• Prospected and engaged potential customers through direct face-to-face sales
• Delivered persuasive sales pitches, effectively communicating product benefits and overcoming objections.
• Developed strong customer relationships, leading to increased referrals and repeat business.
• Met and exceeded sales targets by consistently closing deals and identifying upselling opportunities.
• Adapted sales strategies based on customer needs and market trends to maximize conversion rates.
• Managed sales pipeline and maintained accurate records of customer interactions and follow-ups.
• Worked independently in a fast-paced environment, demonstrating resilience and self-motivation.