Alicia Chandler
Sayre,PA
Summary
Experienced foodservice team member with a positive and upbeat attitude, dedicated to providing exceptional service to every customer. Possessing a strong skill set in preparing both hot and cold beverages, committed to delivering friendly assistance and showcasing excellent menu knowledge. Known for the ability to complete orders quickly and accurately, consistently ensuring customer satisfaction and fostering repeat business. Eager to learn and develop in a customer service environment with a positive attitude and excellent communication skills. Quick learning ability and adaptability to new technologies and processes ready to use and develop customer service and problem-solving skills in any role.
Overview
17
17
years of professional experience
Work History
Lure Maker
Htrlure Company
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Nail Technician
Self-employeed
07.2022 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Barista
Dunkin Donuts
11.2020 - 09.2024
- Demonstrated a complete knowledge of menu items and ingredients
- Operated a POS system by accurately documenting orders and processing payments
- Provided fast and friendly customer service
- Sanitized and prepared cooking and prep stations
Sandwich Artist
Subway
01.2016 - 04.2020
- Satisfied customers by preparing delicious sandwiches to match order specifications and quality standards
- Used POS systems to accurately document orders and process payments
- Minimized cross-contamination risks by thoroughly cleaning and sanitizing work areas, kitchen tools, and dishes
- Maintained great customer service
Bartender
Virgils Real BBQ
04.2017 - 10.2018
- Performed opening and closing duties including cleaning, sanitizing, and replenishing
- Prohibited guest purchases in instances involving excessive alcohol consumption or impaired condition
- Verified patron identification prior to serving alcohol and maintained compliance with all state and federal laws
- Delivered quality food and beverage service to guests in a responsible manner
Meat Processer
Cargill
03.2008 - 06.2009
- Prepared meat for packing by cutting and trimming pieces
- Cut and trimmed meat with knives, saws and cleavers
- Supported productivity by following written instructions and established meat processing procedures
- Worked in a fast-paced paced environment
Education
Nail Technician - Cosmetology
Northern Tier Career And Technology Center
Towanda, PA06.2022
High school or equivalent -
Elk Lake Jr/Sr high
Dimmock, PA06.2005
Skills
- Dining room maintenance
- Front counter maintenance
- Display case merchandising
- POS system operation
- Food preparation
- Opening and closing coordination
- Credit Card Transactions
- Cleaning And Sanitizing
- Excellent Customer Service
- Flexible Schedule
Timeline
Lure Maker
Htrlure Company
10.2024 - Current
Nail Technician
Self-employeed
07.2022 - Current
Barista
Dunkin Donuts
11.2020 - 09.2024
Bartender
Virgils Real BBQ
04.2017 - 10.2018
Sandwich Artist
Subway
01.2016 - 04.2020
Meat Processer
Cargill
03.2008 - 06.2009
High school or equivalent -
Elk Lake Jr/Sr high
Nail Technician - Cosmetology
Northern Tier Career And Technology Center