Alicia Clark

Everett,WA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

years of professional experience

Work History

Server

The Buzz Inn

Everett, Washington

05.2019 - 12.2024

Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Amazon Warehouse

Amazon

Arlington, Washington

05.2024 - 09.2024

Unpacked boxes and checked contents against invoices or other documents.
Assisted in preparing orders for shipping by packing products into containers or wrapping them onto pallets for transportation purposes.
Assembled customer orders from stock and placed orders on pallets or shelves ready for shipment.
Identified damaged or defective items and reported them to supervisor immediately.
Ensured that all safety policies were followed while operating material handling equipment such as forklifts, ladders, in order to avoid accidents or injuries on the job site.
Collaborated with supervisors and managers regarding daily tasks that need attention.
Stacked empty pallets in designated areas according to safety regulations.

Cocktail Server

The Jet Bar & Grill

Mill Creek, Washington

05.2007 - 01.2016

Greeted guests and provided menus.
Communicated with customers to take drink orders accurately.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Checked identification of customers to verify age requirements for purchase of alcohol.
Provided excellent customer service at all times.
Cleared tables quickly after guests departed.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Completed opening and closing checklists to ensure smooth restaurant operations.
Prepared both alcoholic and non-alcoholic beverages for patrons.
Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.

Education

GED -

Edmonds Community College

Lynnwood, WA

04-2003

Some College (No Degree) -

Southern New Hampshire University

Hooksett, NH

Skills

Guest Engagement
Beverage Preparation
Food Delivery
Table Bussing
Safe Food Handling
Point of Sale (POS) system operations
Positive and professional

Suggestive Selling
High-volume dining
Order Accuracy
Guest Seating
Quality Control
Menu presentation

Timeline