Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Alicia Colvin

Vancouver,WA

Summary

My leadership skills show throughout my lifetime of experience beginning in high school as the Thespian President. Moving on to an ever- changing world of juggling hats as a restaurant and bar manager. Slowing down a bit to take a more technical approach as a personal property appraiser working with the US bankruptcy courts and clients for personal property valuation using my research skills and CAGA certified knowledge to value goods. Switching it up to volunteer as a park host, managing large groups during an apartment of celebrations, cleaning up and preparing for the next day and next large group. Adding in a little retail to the mix as a merchandising rep, focusing on brand reputation at several levels. I'm a melting pot of experience, knowledge and ideas.

Overview

29
29
years of professional experience

Work History

Merchandising Representative

Premium Retail Services Inc
09.2023 - Current
  • Conducted regular audits of product displays, ensuring compliance with company standards and guidelines.
  • Kept abreast of industry trends, incorporating innovative ideas into merchandising plans to stay ahead of competitors.
  • Streamlined product ordering process by analyzing sales trends and adjusting orders accordingly for optimal inventory levels.
  • Assisted in training new team members on proper merchandising techniques, fostering a culture of excellence within the team.
  • Maintained consistent communication with vendors to ensure timely delivery of products and resolve any issues promptly.
  • Collaborated with store managers to implement effective merchandising strategies that increased revenue generation.

Instacart Personal Shopper & Delivery

01.2021 - Current
  • Carefully shop and deliver customer orders choosing high quality items and making changes as needed as well as on time delivery to their homes
  • 5 star rating and customer comments available upon request.

Park Host

09.2016 - Current
  • Overall park management, litter pickup, closing gates, keeping the bathrooms clean, as well as, enforcing county codes, ensuring a safe environment for park guests and helping park guests as needed
  • This is a volunteer position.

Personal Property Appraiser

04.2004 - 11.2015
  • Valuation and inspection of personal property goods for the US Bankruptcy Court and various attorneys and banks
  • Data entry, customer service and auction setup & bookkeeping
  • This started as a full time position in 2004 and eventually turned into a subcontract position
  • As of today, I still do occasional side jobs.

Restaurant & Bar Manager

Hunter's Green Country Club, Fl, Gilroy's, Fl
04.1995 - 04.2014
  • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
  • Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
  • Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
  • Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
  • Ensured compliance with all health and safety regulations by maintaining a clean workspace and enforcing strict sanitation practices.
  • Implemented effective staff scheduling systems to ensure adequate coverage during peak hours while controlling labor costs.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Consulted with managers to organize special events and promotions.

Education

Thespian President -

Armwood High School
Seffner, FL

No Degree - Associate in Science - General Studies

Clackamas Community College
Portland, OR

Skills

    Bar & Restaurant Staff Management

    Valuation & personal property Appraisal

    Skilled in multi-tasking in fast-paced retail and restaurant environments

    Excellent communication

    Tech savvy

Additional Information

As a gig worker for Instacart beginning in 2020 during the pandemic and still now, I hold a five-star rating with over 150 reviews with an emphasis on my excellent communication skills and can provide my ratings and customer comments upon request.

Timeline

Merchandising Representative

Premium Retail Services Inc
09.2023 - Current

Instacart Personal Shopper & Delivery

01.2021 - Current

Park Host

09.2016 - Current

Personal Property Appraiser

04.2004 - 11.2015

Restaurant & Bar Manager

Hunter's Green Country Club, Fl, Gilroy's, Fl
04.1995 - 04.2014

Thespian President -

Armwood High School

No Degree - Associate in Science - General Studies

Clackamas Community College
Alicia Colvin