Alicia Contreras
12085 Paul Eells Dr. Apt 103,AR
Summary
Dynamic Fulfillment Associate with a proven track record at Amazon, excelling in order accuracy and customer satisfaction. Recognized for enhancing warehouse efficiency through effective teamwork and attention to detail. Skilled in product packaging and issue resolution, consistently meeting productivity goals while fostering a positive work environment.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Amazon
08.2022 - Current
- Operated warehouse equipment to efficiently process and fulfill customer orders.
- Packaged products accurately, ensuring adherence to quality standards and safety protocols.
- Collaborated with team members to maintain optimal inventory levels and reduce processing times.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center. PACK FLOW (regular packing, MFC and Gift Wrap Packing). SORT FLOW ( Induct and Rebin activities). PICK FLOW and AMNESTY FLOOR MONITOR..
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Followed safety protocols to minimize workplace accidents.
- Amnesty Floor Monitor (AFM) keeps the automated warehouse floor running smoothly by fixing robotic drive issues, retrieving fallen items, clearing jams, and resolving problems ("Andons") from associates, ensuring robots and pods stay clear and operational, preventing downtime, and managing issues like unknown pods or drive errors, often involving physical work and coordination with management and technical teams (RME).
Education
High School Diploma -
EMILIANO ZAPATA
MexicoSkills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Product packaging
- Flexible schedule
- Time management
- Friendly and courteous
- Issue resolution
- Order picking skills
- Detail-oriented
- Work prioritization
- Punctual and reliable
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment Associate
Amazon
08.2022 - Current
High School Diploma -
EMILIANO ZAPATA