Alicia Corral
Vacaville ,ca
Summary
Dynamic professional with strong organizational skills and a proven track record at California State Prison Solano. Excels in multitasking and customer service, enhancing guest satisfaction through effective communication. Proficient in data entry and record keeping, consistently achieving operational efficiency while maintaining attention to detail in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Office Technician
California State Prison Solano
Vacaville, CA
04.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Warehouse Packer
VICI
Suisun, CA
09.2021 - 03.2023
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Operated tape machines, scales and label printers to package items correctly.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Created shipping labels to complete daily order processing.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Streamlined packing process with the implementation of a systematic approach to organizing and preparing shipments.
Sortation Associate
Amazon
Vacaville, CA
06.2020 - 01.2021
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
- Reduced damages by carefully handling fragile items and reporting any issues to supervisors.
- Collaborated closely with other departments during peak season rush periods to ensure on-time deliveries for customers.
Restaurant Hostess
Murillos Mexican Food
Vacaville, CA
05.2019 - 03.2020
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Restaurant Hostess
Pietros2
Vacaville, CA
10.2017 - 06.2018
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
GED -
Will C Wood High School
Vacaville, CA06.2019
Skills
- Strong organizational skills
- Multitasking efficiency
- Professional telephone etiquette
- File organization
- Scheduling appointments
- Customer service
- Attention to detail
- Multitasking Abilities
- Data entry
- Record sorting and filing
- Professionalism
- Scheduling
- Record keeping
- Analytical thinking
Timeline
Office Technician
California State Prison Solano
04.2023 - Current
Warehouse Packer
VICI
09.2021 - 03.2023
Sortation Associate
Amazon
06.2020 - 01.2021
Restaurant Hostess
Murillos Mexican Food
05.2019 - 03.2020
Restaurant Hostess
Pietros2
10.2017 - 06.2018
GED -
Will C Wood High School