Pauline Salas
Los Angeles Unified School District, LAUSD
LOSANGELES,CA
1
Language
6
years of professional experience
Detail-oriented Office Technician experienced in organization, data management, and communication. Streamlined processes and enhanced team collaboration to achieve operational efficiency through strong problem-solving abilities and a commitment to continuous learning. Focused on contributing to team success and advancing organizational objectives with dedication and enthusiasm.
Work History
Office Technician
2 Years 10 Months- Coordinated communication between teachers, students, and parents to enhance support services.
- Streamlined office procedures to improve efficiency and reduce processing time for requests.
- Managed student records and ensured data accuracy across multiple databases.
- Assisted in scheduling appointments and maintaining office calendar for administrative staff.
- Maintained inventory of office supplies and initiated orders to ensure uninterrupted operations.
- Supported preparation of reports and documentation for school administration as needed.
- Implemented organizational systems that improved accessibility of files and resources for staff.
- Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
- Contributed to a positive work culture through active participation in team building activities fostering camaraderie among colleagues.
- Managed front desk operations, providing exceptional customer service to clients and visitors.
- Handled incoming calls professionally, directing callers to appropriate personnel or taking detailed messages as needed.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
- Coordinated and scheduled meetings and appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Created and maintained detailed records of all office activities.
- Promoted a healthier workplace environment by initiating wellness initiatives, such as organizing lunchtime walks or sharing healthy recipes with colleagues.
- Kept office environment tidy and well-organized through regular maintenance of common areas like break rooms or shared workspaces.
Floor Lead
3 Years- Trained and mentored team members to enhance performance and productivity.
- Coordinated staff schedules to meet operational demands effectively.
- Supervised daily operations and ensured compliance with company policies.
- Implemented inventory management procedures to optimize stock levels.
- Resolved customer inquiries and complaints to improve satisfaction rates.
- Conducted regular assessments of store layout for improved merchandising strategies.
- Monitored sales performance and provided feedback for continuous improvement.
- Collaborated with management on strategic initiatives to enhance store efficiency.
- Upheld proper visual merchandising standards on retail floor and windows.
- Maintained clean and organized store environment to cultivate pleasant shopping experiences.
- Managed inventory levels, ensuring optimal stock availability and minimizing wastage due to spoilage or obsolescence.
- Developed and implemented strategies to improve customer service and increase sales.
- Monitored sales floor and provided customer service to foster retention and loyalty.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma
Skills
File organization
Task prioritization
Telephone etiquette
Administrative assistance
Inventory monitoring
Project Support
Strong organizational skills
Project support
Effective communication
Teamwork and collaboration
Administrative support
Teamwork
Strong organizational skills
Multitasking efficiency
Active listening
Organizational ability
Staff training
Multitasking
Presentation development
Performance tracking
Conflict resolution
Languages
Spanish
Professional Working
Timeline
Office Technician
Los Angeles Unified School District, LAUSD
10.2023 - CurrentRead More
Floor Lead
SKECHERS Factory Outlet
10.2020 - 10.2023Read More
Schurr High School
High School Diploma
Read More