Summary
Overview
Work History
Education
Skills
Special Skills
Professional Development
References
Affiliations
Certification
Languages
Timeline
Generic

Alicia Delgado

Palmetto Bay,FL

Summary

Accomplished Territory Sales Manager offering 8 years of experience developing and maximizing implantable cardiac monitor sales. Diligent in building and retaining accounts by providing support and attentive service.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Principal Territory Manager

Medtronic
10.2015 - Current
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Expanded territory by strategically identifying and targeting high-potential accounts.
  • Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.

Field Clinical Representative

Boston Scientific
08.2009 - 09.2015
  • Enhanced patient outcomes by providing targeted clinical support and guidance to physicians during procedures.
  • Streamlined medical device utilization for improved efficiency in surgical settings.
  • Served as a liaison between the company and healthcare providers, fostering strong relationships and addressing any concerns or questions.
  • Assisted sales representatives in closing deals by providing expert knowledge on device functionality and benefits.

Pharmaceutical Sales Representative

NQ Sales Solution
01.2007 - 08.2009
  • Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
  • Exceeded sales targets consistently through effective territory management and strategic planning.
  • Expanded market share by identifying potential clients and successfully converting them to long-term customers.
  • Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.

Curriculum Support Specialist

Miami-Dade County Public Schools
11.2006 - 01.2007
  • Developed training materials to educate both teachers and students.
  • Spearheaded the implementation of new support tools that boosted productivity among educators .
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving.

Teacher

Miami-Dade County Public Schools
08.2000 - 11.2006
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Education

Master of Science in Counselor Education - Education

Florida International University
University Park, Miami
04.2005

Bachelor of Science in Education -

Florida International University
University Park, Miami
05.2000

Skills

  • Goals and Performance
  • Product Positioning
  • Issue Resolution
  • Staff Training
  • Relationship Building
  • Market Penetration Strategies
  • Customer Relationship Management
  • Trends Analysis
  • Sales Development
  • Strategic Planning

Special Skills

MICROSOFT WORD, EXCEL & POWERPOINT, ENGLISH (FLUENT), SPANISH (FLUENT), AMERICAN SIGN LANGUAGE (1 YEAR)

Professional Development


  • CMR INSTITUTE (Certified Medical Representative Institute, Inc.), Diabetes: Approaches in Disease Management, Nutrition: Wellness and Disease, The Endocrine System
  • Currently working on Business Healthcare Certification.

References

Available Upon Request

Affiliations

  • ASPIRE Women's Field Resource Group
  • LAN Hispanic Latino Network

Certification

  • CSP - Certified Sales Professional

Languages

Spanish
Native or Bilingual

Timeline

Principal Territory Manager

Medtronic
10.2015 - Current

Field Clinical Representative

Boston Scientific
08.2009 - 09.2015

Pharmaceutical Sales Representative

NQ Sales Solution
01.2007 - 08.2009

Curriculum Support Specialist

Miami-Dade County Public Schools
11.2006 - 01.2007

Teacher

Miami-Dade County Public Schools
08.2000 - 11.2006

Master of Science in Counselor Education - Education

Florida International University

Bachelor of Science in Education -

Florida International University

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Alicia Delgado