Alicia Demitraszek
Fultonville
Summary
Dedicated Warranty Administrator with a track record of enhancing claims processes. Skilled in problem analysis and trend identification, committed to driving efficiency and accuracy in warranty claims management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warranty Administrator
Alpin Haus RV
Amsterdam, NY
08.2019 - 09.2025
- Processed warranty claims efficiently, ensuring compliance with company policies and manufacturer guidelines.
- Coordinated communication between customers and service departments to resolve warranty issues promptly.
- Reviewed documentation for accuracy, reducing claim processing errors and improving turnaround time.
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Managed warranty parts inventory, ensuring prompt return to vendors for reimbursement purposes.
- Analyzed problems, identified trends and developed strategies to optimize claims process.
- Calculated adjustments, premiums and refunds.
Education
No Degree - Construction Management
State University of New York
NYHigh School Diploma -
Fonda Fultonville Central School
Fonda, NY06-2008
Skills
- Claims processing
- Warranty management
- Warranty analysis
- Records maintenance
- Claims submissions
- Customer service
Certification
- RVDA warranty Certified
Timeline
Warranty Administrator
Alpin Haus RV
08.2019 - 09.2025
No Degree - Construction Management
State University of New York
High School Diploma -
Fonda Fultonville Central School