Hi, I’m
ALICIA D. DIGGS, MST
Walker,LA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Dedicated Accountant with a Master of Science in Taxation with 6 years Accounting Manager/Controller experience, 5 years of experience in Public and Private Accounting and 13 years freelance tax prep experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Currently in the process of relocating to North Alabama and looking for a full remote or hybrid work (with travel) environment to help facilitate a positive home/work life balance.
Overview
22
years of professional experience
Work History
The Honor Society Of Phi Kappa Phi National Office
Director of Accounting
2021.04 - Current (3 years & 5 months)
Job overview
- Complied with established internal controls and policies.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Developed strategic plans for day-to-day financial operations.
- Supported CFO and HR Director with special projects and additional job duties.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Utilized financial software to prepare consolidated financial statements.
- Established and checked coding procedures, monitored reports and updated internal files.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Created financial dashboards to provide insights into key performance indicators.
- Conducted financial due diligence on potential investments and acquisitions.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Managed and oversaw hiring of new staff members.
- Managed staff of three accountants and one administrative assistant.
Allen & Associates, PLLC
Senior Tax Accountant/Accounting Manager
2021.02 - 2022.06 (1 year & 4 months)
Job overview
- Prepare 1065s, 1120s, 1120S, 990s for all business clients
- Prepare annual accounting for business clients
- Prepare EOY Tax projections
- Advise business tax clients on changes in tax codes
- Foster good working relationships with tax clients
- Oversee payroll and sales tax prep for clients
- Review and audit bookkeeping of external employees for business clients
- Monthly and annual financial statement prep for clients
- Invoice clients for work completed
- Train seasonal employees on new processes and tax law changes.
- Managed banking reconciliations and monthly balance sheet statements.
- Contributed to hiring, training and development of accounting teams.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Generated monthly and quarterly financial statements for executive review.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Created and maintained financial databases for data entry, tracking and reporting.
- Educated accounting team on forecasting, financial statuses and financial strategies to assist in annual budget creation.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Utilized financial software to prepare consolidated financial statements.
Ardco Equipment, LLC, Heico Companies, LLC
Interim Assistant Controller
2019.11 - 2021.02 (1 year & 3 months)
Job overview
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Oversaw accounts payable and receivable operations for rental, retail, manufacturing, warehousing and dealership business with an average of $1.2 mil in monthly expenses.
- Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
- Prepared balance sheets, cash flow reports and income statements.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Managed payroll data entry and processing for 35 employees to comply with predetermined company guidelines.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Formulated strategic plans and supported tactical initiatives to execute cost-savings deliverables.
- Calculated salesperson commissions based on established parameters and disbursed payments.
- Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
- Worked with top corporate executives to create annual budget and track actual expenses against projected expenses.
- Projected monthly cash expenditures through efficient budgeting and detailed document reviews.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
- Worked with both internal and external users to create detailed financial reports.
- Reviewed processes and procedures to guide program implementation and optimize auditing.
- Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
- Increased flow of financial information throughout company by improving communication strategies.
- Enhanced quality and currency of financial information by overseeing revenue collection systems.
- Directed corporate decision-making and planning by monitoring and setting policies and procedures to optimize fiscal performance.
- Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
- Maximized year-end tax benefits by efficiently managing cash flows.
- Verified accurate completion of corporate income tax returns and optimal use of favorable tax codes.
- Supported program managers in providing procedural training on finance and accounting.
Singleton, Kelner, Bolding, Avant & Associates
Senior Staff Accountant
2017.12 - 2019.08 (1 year & 8 months)
Job overview
- Prepared 1040s, 1065s, 1120s, 1120Ss, 990s, 1099s, 1042s, and all schedules for tax clients.
- Reviewed documents and accounts for discrepancies and resolved variances.
- Updated general ledger with latest entries.
- Gathered, analyzed and reported financial information.
- Prepared accounts for industry audits and supported audit process.
- Calculated tax owed, prepared, and submitted returns and upheld compliance with all applicable laws.
- Directed accounting team in timely reporting of finances for diverse client businesses.
- Developed and implemented effective accounting systems.
- Oversaw accounting team in servicing diverse clients.
- Completed year-end closing processes with controllers and external auditors.
- Prepared monthly journal entries and reconciliations.
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Evaluated and improved financial records to make important business decisions.
- Reconciled accounts and created documents for monthly closure procedures.
- Reconciled balance sheets and streamlined best practices for balance sheet processes.
- Reviewed budgets and communicated discrepancies to senior management.
- Assisted in upgrade and conversion of in-house financial systems.
- Reviewed business operations and obligations to help organization function at acceptable level.
- Contributed to hiring, training and development of accounting teams.
- Recommended strategies to expedite filing projects and annual reporting.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Assisted team members in transitioning to new system through extensive training and one-on-one support.
- Leveraged finance knowledge to strengthen controls and improve transparency.
- Liaised with clients regarding financial plans and objectives.
- Expedited payroll and invoicing by streamlining billing systems.
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Tracked funds, prepared deposits and reconciled accounts.
- Collected and reported monthly expense variances and explanations.
- Maintained integrity of general ledger and chart of accounts.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Trained new employees on accounting principles and company procedures.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
- Identified legal tax savings and recommended ways to improve profits.
Erie & Associates, PLLC
Staff Accountant Intern
2016.06 - 2017.12 (1 year & 6 months)
Job overview
- Evaluated and improved accuracy and completeness of business financial records to boost regulatory compliance
- Supported human resources by preparing payroll checks and employee liability balances
- Helped clients navigate interactions with tax authorities and legal concerns related to financial matters
- Prepared monthly and quarterly payroll taxes for high‐net‐worth clients
- Created journal entry schedules to improve efficiency, support, and documentation of accounting processes
- Applied audit software to create financial statements
- Followed up with customers to collect information and verify details.
- Gained knowledge of accounting principles and standards and general business practices to evaluate financial data and transactions.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Processed payroll by validating work hours and attendance of employees.
- Balanced and submitted financial reports for review and approval.
- Analyzed and verified employee expense reports for accuracy.
- Reconciled balance sheet figures in QBD and QBO and sought assistance to reduce errors.
- Prepared straightforward tax returns and explained expected refund or income tax liability and due date for payment.
- Employed self-review and analytical review techniques to proactively identify fundamental errors.
- Fulfilled senior-level responsibilities to embrace business values.
- Provided journal entries and performed accounting on accrual basis.
- Prepared working papers, reports and supporting documentation for audit findings.
- Collected and reported monthly expense variances and explanations.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Identified legal tax savings and recommended ways to improve profits.
United States Postal Service
Rural Carrier Associate
2002.02 - 2017.12 (15 years & 10 months)
Job overview
- Directly interacted with customers in pleasant manner, always maintaining professionalism
- Communicated customer complaints, requests, and feedback to company management for swift resolution
- Updated routes based on weather and road conditions in real time to decrease delivery times
- Sold stamps to customers along route and counted back bills and change to avoid errors.
- Maintained records on customers with mail forwarding and change of address requests.
- Sorted mail according to order of address appearance for easy access in field.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Organized mail ahead of delivery runs for correct routing.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Handled accurate cash payments for postage and incurred fees.
- Identified postage discrepancies and escalated for resolution to limit customer delays.
- Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Employed GPS and other navigational tools to find shortest routes to locations.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Distributed mail on foot to residences and businesses, delivering to approximately 1100 customers per shift.
- Utilized mail processing machines in weighing, stamping and processing mail items.
Education
University of North Texas , Denton, TX
Master of Science from Taxation
2017
Texas A&M University , Texarkana, TX
BBA from Business Administration & Accounting
2016
University Overview
Magna Cum Laude, Member Delta Mu Delta International Honor Society Affiliate member of Texas Society of CPA for student, Graduated with, GPA: 3.87, Accounting Education Foundation Award Recipient
Northeast Texas Community College , Mount Pleasant, TX
Associate of Science from Accounting
2014
University Overview
Member of Phi Theta Kappa Honor Society, GPA: 3.93, Spirit of Northeast Texas Award‐2013 Faculty Senate Scholarship ‐ 2013 Superior Academic Honors List ‐ 2013, 2014, 2015, Rupert and Phoebe Lou Cobb Scholarship ‐2013 Who's Who Among Students in American Universities and Colleges ‐ 2014 Opendorf Scholarship Recipient ‐ 2014 International Transfer Scholarship ‐ 2014 Presidential Honors ‐ 2014, 2015, 2016, Graduated Magna cum Laude
Skills
- Advanced bookkeeping skills
- Account reconciliation specialist
- Proficient in MEC & YEC
- Proficient in Corporate reporting and handling Internal Audits
- ERP (Enterprise Resource Planning) software (Int‐Level)
- SAP experience (Entry‐Level)
- Account reconciliation processes
- Tax accounting specialization; 1065s, 1120Ss, 1120s, 1040s, 990s.
- QuickBooks Certified (Online & Desktop)
- MS Office Suite
- Self‐motivated professional
- Tax law understanding
- General ledger accounting experience
- Superior attention to detail and strong communication skills
- Efficient in RMI, Sage, BillHighway, Thompson Reuters Accounting/Tax, SAP, ADP, CCH and other software.
- Navigate 365 efficiently
- Payroll, payroll tax, and sales tax experience
- Excellent Excel skills
- Rental and Sales accounting of Construction, General Rental, & Ag Machinery experience
- Accounts Payable and Accounts Receivable
- Financial Statement Presentations
- Account and Ledger Reconciliations
- Intercompany Accounting
- Construction Accounting
- Consolidated Financial Statement
- Cash Flow and Reconciliation
- Office Operations
- Excellent Team Leadership
- Generally Accepted Accounting Principles
- Reviewing Account Records
- Payroll Auditing
- Tax Accounting Specialization
- Financial and Regulatory Consulting
- Critical Thinking and Analysis
- Payroll Processing
- Human Resources Knowledge
- Tax Return Preparation
- GAAP Accounting Practices
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4-6 staff members.
- Collaborated with team of 15 in the development of a new SAP (Nimble AMS System).
Affiliations
Texas Society of Certified Public Accountants, 2016‐Current
Texas A&M University Alumni Association, 2016‐Current University of North Texas Alumni Association, 2018‐Current
The Honor Society of Phi Kappa Phi Member, 2022‐Current
References
Angela Ardoin
Lead Scheduler, Pennington Research, Baton Rouge, LA
225‐938‐8401
Dale Silvertooth
Postmaster, USPS‐Retired
903‐235‐4272
Jill Warren
Accountant, Francis Excavating, LLC
903‐748‐6485
Kendal Howe, MBA
Texas A&M University
903‐701‐5738
Victoria Storm
Former Senior Staff Accountant, Barko, LLC
832‐797‐0542
Howard Rosser
Supervisor, USPS‐Retired
903‐572‐8311
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Accounting
The Honor Society Of Phi Kappa Phi National Office
2021.04 - Current (3 years & 5 months)
Senior Tax Accountant/Accounting Manager
Allen & Associates, PLLC
2021.02 - 2022.06 (1 year & 4 months)
Interim Assistant Controller
Ardco Equipment, LLC, Heico Companies, LLC
2019.11 - 2021.02 (1 year & 3 months)
Senior Staff Accountant
Singleton, Kelner, Bolding, Avant & Associates
2017.12 - 2019.08 (1 year & 8 months)
Staff Accountant Intern
Erie & Associates, PLLC
2016.06 - 2017.12 (1 year & 6 months)
Rural Carrier Associate
United States Postal Service
2002.02 - 2017.12 (15 years & 10 months)
University of North Texas
Master of Science from Taxation
Texas A&M University
BBA from Business Administration & Accounting
Northeast Texas Community College
Associate of Science from Accounting
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