ALICIA EDWARDS
Baltimore,MD
Summary
Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Preferably a Property Management position and/or customer service related.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Sharp Leadenhall Apartments/FPI Management
04.2024 - Current
- Kept properties in compliance with local, state, and federal regulations.
- Tax Credit/Income Based Property
- Assisted Tenants in completing their Recertification's
- Worked with applicants who received SSN Payments, Vouchers, Disability Payments Etc.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Responded to Common Area Maintenance (CAM) inquiries.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Communicated effectively with owners, residents, and on-site associates.
- Greeted clients, showed apartments, and prepared leases.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Project Coordinator
Cardinal Group
03.2024 - 04.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Photocopied, distributed and emailed documents to project managers.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- 6-week contract
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Maintained database and spreadsheets with accurate inventory and status.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Kept corporate and client information confidential, adhering to data safety measures.
Leasing Consultant
Liberty Group Associates
01.2023 - 02.2024
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
- Distributed and followed up on tenant renewal notices.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Project Coordinator
Cardinal Group
09.2022 - 11.2022
- Getting vendors to come out to complete jobs such as painting the units, installing new flooring, installing new carpet. etc.
- Assisted contractors throughout the property by unlocking all units and directing them to each assigned one; along with informing all residents of repairs.
- Worked with specific software to generate all information into the system; Keeping track of progress through spreadsheet
- Watched the property convert overtime while under construction
- Created a budget for the repair.
- Contract Job; 12- Week Contract
Leasing Consultant
Glenrose Garden Apartments
03.2022 - 08.2022
- Used Yield Star, Yardi, and Outlook email to access ledgers, work orders, leases, emails, etc
- Cooperated in meetings everyday to go over completed work orders, and what needs to be done that day
- Walked/Showed Units with future tenants and residents.
- Kept files organized by putting them together and placing them in their required location
- Distributed and followed up on tenant renewal notices.
- Collected rent and tracked resident payments and information in computer system.
- Temp Position
Leasing Consultant
Windward Place Apartments/RAM Partners
01.2022 - 03.2022
- Used Yield Star, Yardi, & Outlook Email
- Used Excel spreadsheet to insert data and new rental rates
- Walked vacant units every morning
- Answered phone calls to prospects and residents
- Actively put in work orders and accessed ledgers
- Did giveaways to tenants
- Answered emails/responded to inquiries
- Used onesite.
- Temp Position.
Leasing Agent/Administrative Assistant
Lexington Apartments
01.2021 - 12.2021
- Answered the phone to assist prospects/tenants daily
- Submitted a daily report at the end of each business day
- Audited each folder seasonally
- Assist prospects with the application process via telephone or in-person
- Processed money orders for rent through AMSI
- Approved tenants through First Advantage.
Education
Completing Online Course To Obtain Real Estate License - Real Estate
Capitus Real Estate School
Atlanta, GA06.2025
Bachelor of Arts - Digital Communications And Media
Clark Atlanta University
Atlanta, GA05.2018
High School Diploma -
Pikesville High School
05.2014
Skills
- Created Rental Leases through Blue moon
- Sent out late notices the 15th of each month
- Worked with tenants who had vouchers
- Assisted living/ Section 8 vouchers accepted
- Walked units 10x before moving tenant in
- Contacting vendors to do repairs (leaks, carpet, etc)
- Fair housing policies
- Background Checks
- Collection Actions
- Local market conditions
- Application management
- Lease Renewals
- Prospecting assistance
- Clear Communication
- Business Development
- Record preparation
- Sales Techniques
- Property tours and inspections
References
- Stafford King, Previous Property Manager, 313-608-6760
- Ryan Adams, Liberty Group Associates, 202-607-2244
Timeline
Leasing Consultant
Sharp Leadenhall Apartments/FPI Management
04.2024 - Current
Project Coordinator
Cardinal Group
03.2024 - 04.2024
Leasing Consultant
Liberty Group Associates
01.2023 - 02.2024
Project Coordinator
Cardinal Group
09.2022 - 11.2022
Leasing Consultant
Glenrose Garden Apartments
03.2022 - 08.2022
Leasing Consultant
Windward Place Apartments/RAM Partners
01.2022 - 03.2022
Leasing Agent/Administrative Assistant
Lexington Apartments
01.2021 - 12.2021
Completing Online Course To Obtain Real Estate License - Real Estate
Capitus Real Estate School
Bachelor of Arts - Digital Communications And Media
Clark Atlanta University
High School Diploma -
Pikesville High School
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