Alicia Endres
San Antonio,USA
Summary
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
11
11
years of professional experience
Work History
Executive Administrative Coordinator
BB&E
10.2023 - Current
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
PM Specialist, Defense Health Account
SAIC
06.2022 - 10.2023
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Program Manager, Physician Education
Randolph AFB, USAF Headquarters
01.2020 - 01.2022
- Reviewed 5,200+ application documents for accuracy
- Rebuilt inventory program for 556 items of equipment
- Provided individualized counseling for 500+ applicants
NCO (Manager), Commander's Support Staff, 531ST Intelligence Squadron
National Security Agency
01.2018 - 01.2020
- Arranged Logistics for 30+ Off-site events for approximately 350 employees
- Managed and organized weekly staff meetings with six separate office managers
- Trained eight employees in regulatory compliance requirements to promote conformity
Outbound Assignments, 51st Force Support Squadron
Osan AFB
01.2017 - 01.2018
- Counseled 4K+ personnel by monitoring progress in line with their suspense
- Conducted briefings educating 20+ members weekly on policies and procedures
- Performed as a Security Forces augmentee, provided escort security for 57 personnel
Commander's Support Staff, 72nd Security Force Squadron
Tinker AFB
01.2014 - 01.2017
- Assembled and presented slides for weekly staff meetings
- Rebuilt 23 programs to eliminate redundancies and maximize efficiency
- Awarded the Customer Service Award two years in a row (2016 and 2017)
Education
Bachelor of Science - Business Administration
Wayland Baptist University
San Antonio, TX12-2024
Associate in Applied Science - Human Resource Management
Community College of The Air Force
Montgomery, AL12-2020
Skills
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft Teams
- Microsoft PowerPoint
- Adobe Acrobat
- Project Management
- Multitasking
- Scheduling/Time Management
- Attention to Detail
- Time Management
- Team Collaboration
Other
- Active Top Secret Security Clearance
- United States Air Force Veteran - Honorable Discharge
Timeline
Executive Administrative Coordinator
BB&E
10.2023 - Current
PM Specialist, Defense Health Account
SAIC
06.2022 - 10.2023
Program Manager, Physician Education
Randolph AFB, USAF Headquarters
01.2020 - 01.2022
NCO (Manager), Commander's Support Staff, 531ST Intelligence Squadron
National Security Agency
01.2018 - 01.2020
Outbound Assignments, 51st Force Support Squadron
Osan AFB
01.2017 - 01.2018
Commander's Support Staff, 72nd Security Force Squadron
Tinker AFB
01.2014 - 01.2017
Bachelor of Science - Business Administration
Wayland Baptist University
Associate in Applied Science - Human Resource Management
Community College of The Air Force