Alicia Estrada
Fort Worth
Summary
Dedicated Medical Screener with over a decade of experience in healthcare support roles, specializing in quality healthcare and patient safety. Expertise in electronic health records, insurance claims processing, and schedule management, ensuring meticulous record-keeping and operational efficiency. Strong knowledge of medical terminology with a commitment to enhancing patient care and driving organizational improvements.
Overview
16
16
years of professional experience
Work History
Warehouse Lead
Alcon/Randstad
04.2025 - Current
- Enhanced workflow efficiency by overseeing daily warehouse operations and safety protocols.
- Trained team members on effective order fulfillment and inventory management practices.
- Implemented process improvements, boosting productivity and minimizing operational delays.
- Optimized logistics for timely deliveries by coordinating shipping and receiving activities.
- Facilitated cross-functional meetings to improve communication between warehouse staff and management.
- Instructed employees on safe equipment operation and adherence to protocols.
Medical Screener
CSL Plasma Center
06.2024 - 04.2025
- Ensured donor safety by conducting thorough health screenings and following protocols.
- Enhanced team efficiency through training new staff on screening procedures and guidelines.
- Maintained compliance by monitoring donor vitals and reviewing medical histories.
- Collaborated with healthcare professionals to evaluate donor eligibility and resolve concerns.
Community Service Participant
J.P.S Hospital
01.2020 - 01.2024
- Enhanced efficiency by assisting nurses with essential non-medical tasks and responsibilities.
- Facilitated uninterrupted patient care by allowing healthcare professionals to focus on clinical duties.
- Streamlined daily operations, contributing to a more organized and productive healthcare environment.
- Maintained cleanliness and organization of medical supplies to support healthcare delivery.
- Provided compassionate support to patients, enhancing their comfort during visits and treatments.
Assistant
Arlington Center for Dermatology
01.2010 - 01.2011
- Streamlined electronic health records management and billing processes for efficiency.
- Facilitated insurance claim processing, enhancing patient understanding of coverage options.
- Monitored medical supply inventory and ensured timely restocking for patient care.
- Coordinated patient appointments, improving scheduling efficiency and reducing wait times.
- Supported skin care procedures during patient examinations, enhancing overall patient experience.
Education
Phlebotomy Certificate -
Stone Academy
01.2024
Skills
- Schedule management
- Records maintenance
- Insurance claims
- Records retrieval
- Remote Experience
- Word
- Excel
- QuickBooks
- Management
- Claim processing
- EHR system
- Medical billing software
- Medical terminology
- Data Entry
Languages
Spanish
Timeline
Warehouse Lead
Alcon/Randstad
04.2025 - Current
Medical Screener
CSL Plasma Center
06.2024 - 04.2025
Community Service Participant
J.P.S Hospital
01.2020 - 01.2024
Assistant
Arlington Center for Dermatology
01.2010 - 01.2011
Phlebotomy Certificate -
Stone Academy