Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alicia Evans

Burlington,NJ

Summary

Dedicated and experienced Assistant Officer Manager and Medical Assistant aiming to use my abilities and strengths to support the mission and goals of the next institution I join. Personable, compassionate and highly skilled administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and staff training.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Office Manager

Advocare Pediatric Physicians of Burlington County
Lumberton, USA
08.2018 - Current
  • Collaborate with providers and office manager to develop and implement policies to improve care quality and efficiency.
  • Staff trainer and Team Lead for implementation of new Electronic Medical Records system, with responsibility for clinical workflows and staff training for multiple office locations.
  • Managed office operations and procedures to ensure organizational effectiveness, efficiency and safety.
  • Developed, implemented and maintained systems for the filing of records, reports and documents.

Vaccine Coordinator

Advocare Pediatric Physicians of Burlington County
Lumberton, USA
10.2017 - Current
  • Ensure compliance with all NJ Vaccines for Children Program regulations and CDC guidelines for large pediatric practice
  • Manage commercial and VFC vaccine inventory for a multisite practice that administers approximately 10,000 vaccine doses per year, including ordering, inventory tracking and forecasting, immunization registry reporting
  • Oversee correct vaccine storage, handling and administration through policy development, staff training and quality assurance processes
  • Ensure proper temperature monitoring, including correct management of power outages and emergency transport to prevent vaccine loss due to temperature excursions

Medical Assistant

Advocare Pediatric Physicians of Burlington County
Lumberton, USA
09.2010 - Current
  • Assess and room patients, obtain vital signs, perform hearing/vision screenings, document medical histories and assist with procedures
  • Administer immunizations and medications ordered by physicians in office
  • Perform in-office CLIA-waived lab tests, including rapid strep/flu, glucose
  • Obtain and handle specimens for send-out laboratory testing

Education

Certified Medical Assistant -

Anthem Institute
Cherry Hill, NJ
08.2010

Delware Valley Urology
08.2010

Skills

  • Certified Medical Assistant
  • Office Staff leadership
  • Administrative Support
  • Customer Service
  • Adaptability
  • Communication
  • Critical Thinking
  • Teamwork
  • Resource Allocation
  • Workflow Optimization
  • Document Preparation
  • Supply Replenishment
  • Staff Training
  • Data retrieval systems
  • Inventory Control
  • Training and coaching

Certification

American Medical Technologists (AMT), 07/22

References

Available upon request

Timeline

Assistant Office Manager

Advocare Pediatric Physicians of Burlington County
08.2018 - Current

Vaccine Coordinator

Advocare Pediatric Physicians of Burlington County
10.2017 - Current

Medical Assistant

Advocare Pediatric Physicians of Burlington County
09.2010 - Current

Certified Medical Assistant -

Anthem Institute

Delware Valley Urology
Alicia Evans