Alicia DiLoreto

.Provides haircuts and other services to Incarcerated inmates at the Geary County Detention Center and Juveniles at the Juvenile Facility in Junction City Ks.

• Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
• Consistently received positive performance reviews from guests.
• Tracked changing trends for men, teens and boys to best serve core clientele.
• Maintained knowledge of styles of women, teens and young girls to offer comprehensive hair care services.
• Provides strong communication skills to ensure each Inmate/ Juvenile is satisfied with their service.
• Enures to follow and understand all state and local protocols for both facilities to ensure not only my safety but the staff and inmates/ juveniles as well.

• Provided personalized haircut and grooming services to diverse clientele.
• Developed and maintained strong client relationships through exceptional customer service.
• Utilized advanced techniques in hair cutting, styling, and coloring for optimal results.
• Managed appointment scheduling and inventory control for efficient operations.
• Implemented sanitation protocols to ensure a clean and safe working environment.
• Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
• Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
• Answered incoming telephone calls and scheduled appointments for clients.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Consistently received positive performance reviews from guests.
• Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
• Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.

• Led cross-functional teams to improve operational efficiency and streamline processes.
• Mentored junior staff, fostering professional growth and enhancing team capabilities.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Improved safety procedures to create safe working conditions for workers.
• Improved marketing to attract new customers and promote business.
• Delivered precision haircuts and grooming services to diverse clientele.

• Developed and implemented loss prevention strategies to minimize theft and shrinkage.
• Conducted thorough investigations into theft incidents, collaborating with law enforcement as needed.
• Trained and mentored staff on loss prevention policies and best practices.
• Analyzed incident reports to identify trends and recommend operational improvements.
• Collaborated with store management to enhance security measures and employee safety protocols.
• Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
• Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
• Led a team of loss prevention associates, providing guidance and support in their daily tasks and responsibilities.
• Managed schedules and workloads efficiently among loss prevention personnel while maintaining optimal coverage during peak hours or high-traffic events.
• Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
• Worked closely with law enforcement in investigating and solving theft and fraud cases.
• Monitored paperwork procedures to prevent error-related losses.
• Conducted daily store walk-throughs to identify potential security risks.

• Monitored store premises for suspicious activity to prevent theft and maintain safety.
• Conducted routine audits of merchandise to ensure inventory accuracy and compliance with loss prevention protocols.
• Collaborated with team members to develop strategies for reducing shrinkage and enhancing operational efficiency.
• Assisted in training new associates on loss prevention techniques and company policies.
• Utilized surveillance systems to identify potential security breaches and document incidents effectively.
• Maintained accurate logs of security-related activities, ensuring clear communication with management regarding issues encountered.
• Responded promptly to alarm activations, conducting thorough investigations of any reported incidents.
• Maintained a high level of professionalism and integrity at all times, serving as a positive role model for fellow employees in the area of loss prevention.