Alicia Ferretti

• Assist residents with daily tasks, including meal planning, budgeting, and household management, fostering a nurturing and supportive environment
• Managed irregular work hours and covered extra shifts.
• Documented clients' progress and incidents in compliance with agency policies.
• Ensured comprehensive care by collaborating with both family members and the care team to coordinate services and resources.
• Applied behavior management techniques to mitigate disruptive actions.

•Ensured patient safety during venipuncture and capillary blood draw procedures across all age groups.

• Excelled in high-pressure professional environments.
• Demonstrated ability to work both independently and as a team member.
• Demonstrated exceptional verbal and written communication abilities.
• Maintained a friendly and respectful demeanor at all times.
• Facilitated daily operations, ensuring effective collaboration with team members.
• Adapted skillfully to varied schedules, including non-standard hours.
• Organized and detail-oriented with a strong work ethic.
• Quickly adapted to emerging technology and applications.
• Processed specimens
• Scheduled appointments across various departments.
• Prepare specimens for laboratory testing, ensuring sample integrity.
• Facilitated cardiac testing through efficient EKG procedures.
• Ensured exceptional care through effective collaboration with medical staff.
• Maintained compliance with HIPAA standards by accurately documenting all patient interactions.

• Initiated customer interaction at store entrance.
• Adjusted work hours to align with business demands.
• Accurately managed cash register operations for various payment methods.
• Ensured cash drawer accuracy at start and end of shifts.
• Processed daily transactions including customer payments and adjustements, while maintaining accurate records
• Assisted in the preparation of monthly financial statements and reports, ensuring compliance with accounting standards
• Monitor aging accounts and follow up with clients on overdue invoices, resulting in a reduction in outstanding receivables
• Secured multiple payment transactions, minimizing potential losses.
• Minimized processing inaccuracies through strict adherence to transaction protocols.