Alicia Fewtrell
Tomball,TX
Summary
Dedicated, outgoing and compassionate results-oriented sales professional with over 4 years of experience producing outstanding results and strong revenue growth. Successful in closing sales quickly and securing repeat business. Motivated and respected professional with excellent communication and negotiation skills. Success overcoming objections and creatively thinking to produce intended results. Am a team player, as well as self motivated.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Finance Manager
Kingwood Harley Davidson
Kingwood, TX
08.2020 - 11.2020
- Closed sales contracts and cross-sold insurance products while complying with state laws.
- Suggested budgetary changes and parts promotions to increase company profits. Helped implementation of new sales process.
- Negotiated creative financial solutions with the bank, often overturning a TD.
- Successful track record top ranked PPV avg.
- Successful working leads to set appointments.
Parts, Service, Sales and Financial Professional
Texan Harley Davidson
Conroe, TX
04.2019 - 08.2020
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Performed inspections of vehicles and equipment to check for compliance and safety.
- Completed documentation and updated tracking spreadsheets each day.
Sales and Financial Consultant
Kingwood Harley Davidson
Kingwood, TX
10.2018 - 02.2019
- Responded to telephone and in-person requests for information.
- Liaised with customers, management and sales team to better understand customer needs.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Became knowledgeable on latest models and product innovations and technological advancements through HDU and success center training.
Verification Officer
Gulf Coast Transfer
Conroe, TX
05.2018 - 10.2018
- Maintained client lead database and consistently updated information to keep data current.
- Collaborated with internal departments and external partners to finalize deed releases.
- Researched potential clients and market analyst of timeshare owners to identify saturated territory to determine next city to capitalize on.
- Acquired loans from various lenders in order to purchase deeded properties from prospective clients.
Sales Merchandising Professional
The Woodlands Harley Davidson
The Woodlands, TX
08.2017 - 05.2018
- Maintained organized, presentable merchandise to drive continuous sales. Maintained store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Always exceeded goals by offering consultation on products and applying customer service and upselling techniques.
- Trained and developed new team associates in products, selling techniques and company procedures.
RDA
Dr. T. Michael Gibson D.D.S
The Woodlands, TX
07.2007 - 04.2012
- Supported dentist during complex procedures to restore teeth, like dental fillings, permanent and temporary crowns, implants and bone graphs.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Maintained B2B relationships with reps, overhauled inventory supply management minimizing supply costs.
- Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk.
Education
High School Diploma -
The Woodlands High School
The Woodlands, TX05.2005
Criminal Science
ACC
Austin, TXRDA Certifacation - Dental Assisting
Houston Dental Academy
Houston10.2008
Skills
- Written and interpersonal communication
- Excellent work ethic
- Flexible & Adaptable
- Test rides, have "M" endorsement
- Relationship building
- Negotiations strength
- Outgoing nature
- Upselling strategies
- Relatable
Websites
Certification
- Certified inspector
Timeline
Finance Manager
Kingwood Harley Davidson
08.2020 - 11.2020
Parts, Service, Sales and Financial Professional
Texan Harley Davidson
04.2019 - 08.2020
Sales and Financial Consultant
Kingwood Harley Davidson
10.2018 - 02.2019
Verification Officer
Gulf Coast Transfer
05.2018 - 10.2018
Sales Merchandising Professional
The Woodlands Harley Davidson
08.2017 - 05.2018
RDA
Dr. T. Michael Gibson D.D.S
07.2007 - 04.2012
High School Diploma -
The Woodlands High School
Criminal Science
ACC
RDA Certifacation - Dental Assisting
Houston Dental Academy
- Certified inspector
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