Alicia Gamble
Community Service Aide II
Portland,Oregon
Summary
Enthusiastic Program Analyst with a knack for developing creative and community-focused solutions to complex problems with environmental justice and diversity, equity, inclusion and belonging approaches. Diverse experience in program analysis, environmental/public health regulation, community engagement, and coordination of projects with non-profit organizations, government agencies, and local businesses.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Program Analyst II
Oregon Health Authority Public Health Division
03.2024 - Current
- Interprets federal regulations and state rules for lead-based paint renovations (i.e., Renovation, Repair and Painting Rule) and abatement and inspections (i.e., Lead-Based Paint Activities)
- Conducts on-site inspections for lead-based paint renovations and activities to determine if individuals or firms performing the work are in compliance with federal regulations/state rules
- Investigates enforcement cases (internal and referral from external agencies) regarding lead-based paint renovations and activities to determine if federal regulations/state rules were violated
- Issues notice of noncompliance to individuals or firms that violated federal regulations/state rules
- Interprets and communicates legal processes with parties who violated federal regulations to ensure that they
- Communicates with the public (via email, over the phone, text, and in-person) about lead-safe practices and federal regulations/state rules to support and increase environmental public health regarding lead poisoning prevention
- Conducts administrative duties for accredited training providers such as updating training calendar, organizing training files, entering data into database, and tracking payments
- Audits accredited training provider courses to ensure that training providers are communicating and teaching students effectively under federal regulations/state rules
- Conducts administrative duties for State certification of individuals and firms for lead-based paint renovation and activities, such as proctoring state exams, tracking and processing applications, and issuing certifications
- Coordinates and communicates with external partner agency (i.e., Contractors Construction Board) that oversees lead-based paint regulations for licensed contractors
- Recommends program and policy updates to improve equity of program
- Assists with quarterly reporting to the Environmental Protection Agency under grant requirements
- Updates program policies and procedure documents and forms to reflect changes in program
Community Service Aide II
City Of Portland, Bureau Of Environmental Services
09.2022 - 03.2024
- Facilitates the Portland Harbor Community Grants Program to support the projects, activities, and programs directed by community organizations surrounding the Portland Harbor Superfund legacy contamination and cleanup
- Conducts community engagement with environmental justice communities disproportionately affected by the legacy contamination of the Portland Harbor Superfund site (i.e., Indigenous Tribes, BIPOC communities, people eating resident fish, non-English speakers, unhoused community members) in order to amplify the voices and meaningfully involve community members in the proposed cleanup processes
- Represents the City in community meetings, interagency meetings, City Council meetings, local events, stakeholder groups, and grant awardee convenings
- Communicates and collaborates with community engagers from other agency partners (i.e., NOAA, EPA, Multnomah County Health Department, Oregon Health Authority, Oregon Department of State Lands, Port of Portland, Metro, Oregon DEQ)
- Leads meetings with agency partners, review panel meetings, interviews with applicants, and awardees
- Maintains professionalism and utilizes non-violent communication in politically and/or emotionally sensitive situations in order to resolve conflict and develop meaningful, community-centered solutions
- Utilizes social justice and environmental justice critical thinking to conduct equitable facilitation of program
- Collaborates and communicates with other members of the environmental remediation team within BES
- Collects, manages, analyzes, and interprets quantitative and qualitative data to evaluate progress and outcomes of program
- Develops alternatives and solutions to improve grant process
- Clearly and concisely communicates technical data (qualitative and quantitative) to non-technical and technical audiences
- Conducts outreach and engages with community partners (100+ different stakeholders including non-profits, local and federal government agencies, businesses, and neighborhood associations) in order to boost Portland Harbor program
- Writes documents to be circulated with the public (non-technical audiences) and presented at City Council meetings regarding the grant program and its outcomes
- Facilitates and mediates review panel meetings
- Establishes, develops, and maintains effective working relationships with community partners, and internal and external agencies
- Assists with managing contracts, budgets, and expenditures with grantees
- Develops and creates marketing materials for distribution to the public (posters, social media content, emails)
- Manages logistics of outreach activities and marketing of program such as scheduling, correspondence (emails, calls), placing newspaper ads, announcements at meetings and in constituents' newsletters, and surveys
- Assists in event planning with inter-agency and local organization sponsors
- Manages logistics for events such as task-lists, delegation of tasks, scheduling, procuring supplies, food, and other resources, budgeting, visiting sites for events, collecting quotes from local businesses
- Provides technical assistance to applicants and reviewers of grant program
- Develops, conducts, analyzes, and interprets surveys from applicants and reviewers in order to improve the grants program for future cycles
- Conducts in-depth evaluation of grant program policies, processes, and operations in order to develop improvements for the program in the future
- Troubleshoots and problem-solves technical issues with software, data management, and computer
- Communicates orally and written to staff, the public, and other agencies
- Edits colleagues' writing and communications
- Reviews and interprets local, state, and federal policies regarding Superfund mitigation and cleanup
- Develops written and presentation materials using Microsoft Office (Word, Excel, PowerPoint)
- Utilizes SurveyMonkey to conduct surveys and recruit members for review panel
- Manages, verifies, and cleans data and digital files for grant program
- Develops and establishes a file management system using SharePoint for grant program based on need
- Develops, maintains, and edits contacts/outreach lists using Microsoft Excel
- Develops a bureau-wide engagement contact and outreach spreadsheet for engagement
- Collects feedback for data management and contact list list improvement to ensure efficient use
- Communicates with constituents in-person, via email, over the phone, video conference (Zoom, Microsoft Teams), and texting
- Drives to sites for events and meetings using personal vehicle
Graduate Teaching Assistant
Portland State University, University Studies Dept
09.2020 - 06.2023
- Led and prepared instructional sessions with 72 undergraduate students per term to assist with coursework, studying, writing, time management, and notetaking practices
- Assisted students in higher education skills (e.g., writing, note-taking, studying)
- Developed lessons for each weekly session with students tailored to the class material
- Collaborated and developed lessons with professor on lessons and class material
- Utilized non-violent communication and trauma-informed practices to communicate to diverse groups of students (i.e., international students, first generation in higher education students, students with disabilities, working students, students experiencing poverty, students with children, LGBTQIA+ students)
- Monitored student performance in classwork and attendance to keep track of students falling behind
- Mentored students who were falling behind in class
- Assisted finding campus or local resources for students who were struggling with school, finances, employment, legal, and health issues
- Maintained class and graduate teaching webpage routinely to ensure that students had most up-to-date material
- Mentored students through office hours and one-on-one communication
- Maintained flexibility with lessons each meeting to ensure that students were getting the most out of each class
- Answered students' questions about topics relating to coursework or academic life
- Communicated with instructors, departmental staff, and other Teaching Assistants punctually in-person, via email, G chat, or video conference
- Resolved student conflict utilizing non-violent communication and active listening skills
- Assessed student conflicts using rules and university policies
- Developed educational material on Microsoft Office (Word, Excel, PowerPoint), G Suite (Docs, Slides, Sheets, Forms), and Canva
Program Assistant
PSU, Community Environmental Services
06.2022 - 09.2022
- Assisted with the multifamily recycling improvements program to improve upon waste sustainability in multifamily housing throughout the Portland Metro area
- Maintained knowledge of recycling and waste management programs, rules, and procedures in Portland Metro area
- Interpreted rules, regulations, and procedures for waste management in Portland Metro area to residents and property management of multi-family housing
- Conducted inspection of waste management at multifamily housing throughout the Portland Metro utilizing city and state codes and regulations
- Collected and entered qualitative and quantitative data into iPad using ArcGIS Survey123
- Analyzed and interpreted quantitative and qualitative data for program outcomes
- Discussed data validation, accuracy, and cleaning with supervisors
- Collaborated with tenants and property managers to determine best waste practices for each site by understanding how tenants are using current waste areas and how it can be improved for tenants
- Answered questions from property managers and tenants and provided contact information when unable to answer specific questions
- Provided educational materials to property management and residents of multi-family housing when conducting site visits
- Worked independently and alongside team members effectively
- Communicated and collaborated with team members and supervisor about project management issues
- Utilized tools (razor blades, cleaning supplies, squeegees, wagons) to replace signage at sites
- Conducted work in adverse weather and ensured personal safety by assessing environment and wearing appropriate PPE (gloves, high-visibility safety vest)
- Drove to work sites using personal vehicles
Park Ranger Assistant
Oregon Parks And Recreation Department
06.2021 - 10.2021
- Conducted maintenance and customer service duties at 7 different parks and sites around the Columbia Gorge (e.g. buildings, bathrooms, vegetation, signs, gates)
- Interpreted and communicated park rules, regulations, and policies to visitors
- Used empathy, non-violent communication, and de-escalation techniques to talk with visitors who were upset or angry
- Engaged visitors in park history, wildlife, recreation, and rules by talking one-on-one with visitors in person
- Made decisions based on priorities and tasks to be completed and adjusted priorities as needed
- Adapted quickly to changing priorities and schedule based on needs of various parks
Park Aide
Idaho State Parks And Recreation
05.2020 - 09.2020
- Collected daily fees from iron rangers and firewood money in timely and routine fashion
- Managed campground reservations for 3 different campgrounds
- Entered daily fee data on daily basis
- Answered visitors' questions about rules and regulations, attractions, recreation, history, and wildlife
- Mediated challenging and hostile situations with visitors, using empathy, non-violent communication, and de-escalation techniques
Laboratory Technician
NW Cryobank
06.2019 - 03.2020
- Managed donor program for Pullman branch including office operations, scheduling appointments, corresponding with donors, ordering, and stocking supplies, and office organization
- Interpreted rules, regulations, and policies for sperm donations in the United States
- Maintained wide variety of records regarding donor medical and family history
- Completed intakes and processed donor specimens according to procedures
Assistant Project Manager/Laboratory Technician
Anatek Labs
09.2018 - 05.2019
- Coordinated shipping and receiving of over 100 drinking water, wastewater, and soil samples per day, including filling out chains of custody and entering wide variety of data into computer system
- Interpreted and analyzed the EPA Clean Water Drinking Act, and laws and regulations for Idaho and Washington
- Assessed samples for various chemical analytes using instrumentation under EPA regulations and standards
- Utilized wet chemistry techniques and instrumentation to conduct analyses of samples (i.e., HPLC, ICP)
- Maintained projects according to analyte priorities (i.e., expiration dates) and time required to conduct tests
- Balanced and organized duties corresponding to deadlines and priority
Laboratory Technician
EcoAnalysts
12.2017 - 09.2018
- Assisted with collaboration between government agencies, environmental firms, and non-profit organizations
- Trained new employees on sorting methods and standard operating procedures
- Accomplished duties such as sorting samples with high attention to detail and efficiency
- Trained new employees on sorting procedures
- Conducted quality assurance on sorted samples
Park Guide
National Park Service
04.2017 - 09.2017
- Conducted community engagement with diverse visitors of the park
- Presented information clearly and concisely to individuals, small, and large groups
- Led and coordinated community events related to the history and ecology of the area in order to engage visitors and residents
- Answered main phone line to visitor center, answering inquiries and providing information and contacts to visitors about park
- Communicated and collaborated with local government agencies, other federal agencies, staff, non-profits, schools, and businesses
- Assisted in updating website and social media by creating and writing content and taking photos
- Developed programs to present at local schools (e.g., fly fishing program, solar eclipse program, and land use history programs)
- Developed informational posters, activity books, signage, and brochures for park
- Trained, managed, and counseled Youth Conservation Corps interns
Biological Science Technician
National Park Service
05.2016 - 10.2016
- Inspected watercraft for aquatic invasive species (AIS) by inspecting the watercraft visually and by asking owner questions regarding the watercraft use to understand risk it posed to spreading AIS
- Conducted inspection by visually inspecting various parts (hull, motor, live wells, trailer) of different types of watercraft (e.g., drift boats, kayaks, cabin cruisers, wakeboard boats, jetskis) for AIS
- Utilized tools to de-contaminate potentially contaminated watercraft (e.g., heated power washer, temperature gauge, mirrors)
- Interpreted and educated federal and state regulations and policies regarding AIS to watercraft owners
- Utilized empathy, non-violent communication, and de-escalation techniques to communicate with angry or upset visitors
- Maintained professionalism and represented the National Park Service whenever in contact with visitors
- Answered visitors' questions about park, rules and regulations, and local attractions
- Developed and maintained relationships with local stakeholders (Montana Fish, Wildlife, and Parks, Bighorn County Sheriff, local fly fishing businesses, schools, NGOs)
- Collected fees from Iron Rangers at various sites around the park
- Drove park vehicles in various road and weather conditions
Education
Master of Environmental Science - Environmental Science And Management
Portland State University
Portland, OR 09.2020 - 06.2023
Bachelor of Science - Chemistry, Biology
Metropolitan State University of Denver
Denver, CO 09.2009 - 05.2015
Skills
Problem-Solving
Program Management
Effective Communication
Customer service
Attention to detail
Affiliations
- International Association for Society and Natural Resources
- Society of Environmental Toxicology and Chemistry
- American Water Resource Association
- Friends of the Clearwater
- Palouse Audubon Society
- American Chemical Society
Certification
GIS
Timeline
Program Analyst II
Oregon Health Authority Public Health Division
03.2024 - Current
GIS
04-2023
Community Service Aide II
City Of Portland, Bureau Of Environmental Services
09.2022 - 03.2024
Program Assistant
PSU, Community Environmental Services
06.2022 - 09.2022
Park Ranger Assistant
Oregon Parks And Recreation Department
06.2021 - 10.2021
Graduate Teaching Assistant
Portland State University, University Studies Dept
09.2020 - 06.2023
Master of Environmental Science - Environmental Science And Management
Portland State University
09.2020 - 06.2023
Park Aide
Idaho State Parks And Recreation
05.2020 - 09.2020
Laboratory Technician
NW Cryobank
06.2019 - 03.2020
Assistant Project Manager/Laboratory Technician
Anatek Labs
09.2018 - 05.2019
Laboratory Technician
EcoAnalysts
12.2017 - 09.2018
Park Guide
National Park Service
04.2017 - 09.2017
Biological Science Technician
National Park Service
05.2016 - 10.2016
Bachelor of Science - Chemistry, Biology
Metropolitan State University of Denver
09.2009 - 05.2015
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