Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Gates

Portland,OR

Summary

i have more than 20 years experience of personnel and client management. My skills include service delivery in vulnerable populations and regulation compliance. The greatest strength I possess, is working in a team setting, while focused on maintaining team safety and meeting challenging performance targets.

Overview

32
32
years of professional experience

Work History

Foster Care Operator

Self/ Home Life Foster Care
02.2004 - 07.2025

*Owned and operated Adulr Foster Care business for 21 years.

*Created and implemented treatment service plans for all individuals served.

*Ensured compliance with all Adminstrative Rules, state, federal and county.

*Provided all Necessary care to all customers, both personally and by maintaining trained and skilled staff.

Program Coordinator

Northwest Community Alliance
06.1999 - 07.2004

*Oversaw the operations of four group homes serving individuals who experience Idd, including hiring, training, creation and implementation of service documents and assuring compliance with OAR's.

*Oversaw staff schedules and assignments to handle programming demands.

*Created and enforced programming standards to maintain compliance with regulatory requirements.

*Supported managers in problem solving staff conflict and challenging client behavior.

Youth Counselor/Manager

Albertina Kerr Centers
04.1993 - 05.1999

*Created and implemented individualized plans for individual youth.

  • Helped youth develop and achieve personal goals with close support.
  • Provided crisis intervention and emotional support to youth.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Oversaw daily operations of treatment setting serving dual diagnosed adolescents.

Education

Bachelor of Science - Criminology

Southern Oregon University
Ashland, OR

No Degree - Public Administration/ Nonprofit Management

Portland State University
Portland, OR

Skills

  • Valid Driver's license
  • Teamwork and collaboration
  • Work scheduling
  • Flexible schedule
  • Staff management
  • Quality assurance
  • Problem-solving

Timeline

Foster Care Operator

Self/ Home Life Foster Care
02.2004 - 07.2025

Program Coordinator

Northwest Community Alliance
06.1999 - 07.2004

Youth Counselor/Manager

Albertina Kerr Centers
04.1993 - 05.1999

Bachelor of Science - Criminology

Southern Oregon University

No Degree - Public Administration/ Nonprofit Management

Portland State University
Alicia Gates