Alicia Gillespie
Indianapolis,IN
Summary
I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. I work well under pressure and know the importance of multitasking.
Overview
15
15
years of professional experience
Work History
Department Manager
Kroger
09.2008 - 10.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Material Handler
Ulta Distribution Center
07.2022 - 07.2023
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Trained new team members on proper and safe use of tools and equipment.
- Assigned tasks to team members to complete within designated time frames.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Picker Packer
Walmart Distribution
01.2022 - 06.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
General Manager
Taco Bell
01.2020 - 07.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
GED -
Central Nine
08.2006
Skills
- Performance evaluation
- Quick Learner
- Vendor relations
- Quality control
- Strategic planning
- Policy Implementation
- Staff Development
- Problem Solving
- Leadership
- Shipping and Receiving
- Shipment Palletization
- Order Preparation
- Warehouse Operations
Timeline
Material Handler
Ulta Distribution Center
07.2022 - 07.2023
Picker Packer
Walmart Distribution
01.2022 - 06.2022
General Manager
Taco Bell
01.2020 - 07.2020
Department Manager
Kroger
09.2008 - 10.2023
GED -
Central Nine