Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Giraldo-Reyes

Arlington,KY

Summary

Proactive Real Estate Agent, Optical Technician, and Insurance Agent with extensive experience managing contracts, negotiations, and client relations. Adept in property marketing, insurance policy management, and behavioral interventions. Bringing strong organizational skills, professional negotiation abilities, and a collaborative approach to drive client satisfaction and business growth.

Overview

7
7
years of professional experience

Work History

Real Estate Agent

EXp Realty, LLC
01.2021 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.

Optical Technician

Clarkson Eyecare
01.2020 - 10.2021
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
  • Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.

Insurance Agent

Bankers Life Insurance
09.2018 - 01.2020
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Behavior Technician

Mercy Health Hospital
10.2017 - 12.2018
  • Provided one-on-one support to addressing unique behavioral needs.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Facilitated social skills development in group settings, fostering improved peer interactions.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Charted on each patient daily.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Education

High School Diploma -

Massac County High School
Metropolis, IL

WKCTC
McCracken County KY

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly Professional
  • Negotiation
  • Contract Negotiation
  • Works well independently
  • Property valuation
  • Property Marketing

Timeline

Real Estate Agent

EXp Realty, LLC
01.2021 - Current

Optical Technician

Clarkson Eyecare
01.2020 - 10.2021

Insurance Agent

Bankers Life Insurance
09.2018 - 01.2020

Behavior Technician

Mercy Health Hospital
10.2017 - 12.2018

High School Diploma -

Massac County High School

WKCTC

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Alicia Giraldo-Reyes