Alicia Greene
Dallas,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Senior Director of Programs
The National LGBT Chamber Of Commerce
11.2023 - Current
- Achieved departmental goals by developing and implementing strategic plans and initiatives.
- Streamlined operations for increased efficiency with process improvements and automation.
- Enhanced internal communication channels, resulting in improved information flow and decision-making processes.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
DIRECTOR
The National LGBT Chamber of Commerce (NGLCC)
05.2017 - 11.2023
- Lead the Supplier Diversity Initiative (SDI) Team that includes a manager and four associates
- Conduct interview process for new hires
- Conduct and write yearly reviews for the SDI Team
- Collaborate with other NGO’s to enhance and streamline the certification process
- Co-Lead organizations mentorship program that consists of 50 pairs between certified business owners and corporate stakeholders
- Conduct and oversee certification committee meeting held once a month
- Consult diverse business owners on business development strategies and connecting them to business opportunities with stakeholders
- Spearheaded Communities of Color Initiative (CoCi) to recruit and engage LGBTQ business owners of color
- Attend and arrange set up for trade shows and other certifying bodies conferences
- Provide quality customer service to our diverse business owners, corporate partners, and stakeholders
- LGBTQ certification increased from 800 to 2000+ Certified LGBTQ Business Enterprise (Certified LGBTBE) companies during tenure
- Manage and maintain Salesforce database and department implementation for data tracking
- Established departmental goals and strategic retention plan
- Create PowerPoint presentations to present statistical data to NGLCC’s Procurement Council on a quarterly basis
- Developed and implemented an electronic filing system transitioning the SDI Team for remote work.
OFFICE MANAGER
Coalition of Black Trade Unionists
01.2015 - 12.2016
- Organized office operations and procedures
- Draft, edit, and proofread correspondence to be sent from International Office
- Arranged packaging and set up for National Convention
- Prepared and took minutes for Executive Board meetings.
ADMINISTRATIVE ASSISTANT
University of Texas, Permian Basin
10.2013 - 12.2014
- Academic Advisor for Graduate Students
- Received and format syllabi and vitas for online publishing
- Assisted in updating website
- Maintained calendars and scheduled appointments.
LEGAL ASSISTANT
Slater & Matsil, LLP
06.2012 - 10.2013
- Prepared shell amendments and e-filed Patent Applications and Office Actions
- Drafted and reviewed correspondence to clients
- Maintained attorney's extensive docket
- Made travel arrangements and handled daily administrative work.
Education
Bachelor of Science - Government, Legal Studies -
Texas Woman's University
Denton, TX12.2004
Associate of Science - Legal Studies -
North Central Texas College
Corinth, TX05.2004
Skills
- Collaborative Leadership
- Team Management
- Stakeholder Relations
- Problem-solving abilities
- Idea Development and Brainstorming
- Hiring and Training
- Performance reviewing
- Verbal and written communication
- Strategic Planning
- Customer Service
Timeline
Senior Director of Programs
The National LGBT Chamber Of Commerce
11.2023 - Current
DIRECTOR
The National LGBT Chamber of Commerce (NGLCC)
05.2017 - 11.2023
OFFICE MANAGER
Coalition of Black Trade Unionists
01.2015 - 12.2016
ADMINISTRATIVE ASSISTANT
University of Texas, Permian Basin
10.2013 - 12.2014
LEGAL ASSISTANT
Slater & Matsil, LLP
06.2012 - 10.2013
Bachelor of Science - Government, Legal Studies -
Texas Woman's University
Associate of Science - Legal Studies -
North Central Texas College
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