Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alicia Gutierrez

La Puente,CA

Summary

Proven Accounts Payable Clerk with a track record of enhancing vendor relations and improving payment processes at CMC Commercial Metals. Skilled in data entry and invoice processing, coupled with exceptional active listening abilities, ensured accurate financial statements and a 30% increase in team efficiency. Fluent in bilingual communication and adept at administrative support.

Overview

11
11
years of professional experience

Work History

Accounts Payable Clerk

CMC Commercial Metals
08.2022 - 12.2023
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.

Front Desk Receptionist

Vision Express Optometry
05.2018 - 08.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Customer Service Representative

Vertex China
11.2017 - 01.2018
  • Answered multi-lined phones and tracked emails. Assisted with B.O.L.'s as well as cross trained and provided back-up for other customer service representatives when needed. Processed orders and assisted in office administrative duties.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Receptionist

Sun West Mortgage Company
05.2013 - 06.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered multi-line telephone system (fonality HUD) promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Basset High School
La Puente, CA
09.1997

Skills

  • Data Entry
  • Accounts Payable
  • Invoice Processing
  • Vendor invoice processing
  • Customer service
  • Active Listening
  • Critical Thinking
  • Team Development
  • Administrative Support
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Accounts Payable Clerk

CMC Commercial Metals
08.2022 - 12.2023

Front Desk Receptionist

Vision Express Optometry
05.2018 - 08.2022

Customer Service Representative

Vertex China
11.2017 - 01.2018

Receptionist

Sun West Mortgage Company
05.2013 - 06.2017

High School Diploma -

Basset High School
Alicia Gutierrez