Alicia Hitchcock
Otsego
Summary
Resourceful Shipping and Receiving Coordinator known for high productivity and efficient task completion. Skilled in inventory management, logistics coordination, and process optimization to streamline operations. Excel in time management, communication, and problem-solving, ensuring smooth workflow and effective team collaboration.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Shipping and Receiving Coordinator
DLD Environmental Services
Plainwell
02.2019 - Current
- Coordinated inbound and outbound shipments to ensure timely delivery.
- Utilized warehouse management systems for tracking shipments and inventory.
- Trained new staff on shipping procedures and safety protocols.
- Managed daily operations related to freight, including scheduling pickups and deliveries.
- Reviewed all incoming packages for accuracy before distributing them internally or externally.
- Maintained accurate records of incoming and outgoing shipments.
- Performed periodic cycle counts to maintain accurate inventory levels.
- Collaborated closely with internal departments such as Purchasing and Accounting teams.
- Ensured compliance with safety regulations in handling hazardous materials.
Purchasing Assistant
Parker Hannifin Corp.
Otsego
01.2017 - 02.2019
- Assisted procurement team with vendor selection and contract negotiations.
- Managed purchase orders and ensured timely delivery of materials.
- Coordinated with suppliers to resolve order discrepancies and issues.
- Maintained accurate inventory records and tracked stock levels regularly.
- Collaborated with internal departments to forecast purchasing needs effectively.
- Processed invoices and facilitated payment approvals for received goods.
- Developed strong relationships with vendors to enhance communication and service.
- Reviewed purchase orders and invoices for accuracy.
Server
Gun Lake Casino
Wayland
08.2012 - 01.2017
- Provided exceptional customer service to enhance guest experiences.
- Took food and drink orders accurately from patrons.
- Delivered meals promptly to guests in various dining areas.
- Trained new servers on restaurant procedures and service standards.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Office Administrative Assistant
Deannas Playhouse
Holland
05.2010 - 08.2012
- Managed daily office operations and maintained organized filing systems.
- Coordinated schedules and meetings for staff and external partners.
- Assisted with customer inquiries and provided excellent service support.
- Processed incoming mail and distributed correspondence efficiently.
- Maintained office inventory and ordered supplies as needed.
- Prepared documents, reports, and presentations for management review.
- Organized and maintained filing systems, both paper and electronic.
- Collaborated with team members to enhance workflow efficiency and communication.
Education
Bachelor of Arts - Business Administration
Baker College
Muskegon, MI 08.2006 - 06.2009
Skills
- Time management
- Problem solving
- Cross-department collaboration
- Training and development
- Customer service
- Logistics management
References
References available upon request.
Timeline
Shipping and Receiving Coordinator
DLD Environmental Services
02.2019 - Current
Purchasing Assistant
Parker Hannifin Corp.
01.2017 - 02.2019
Server
Gun Lake Casino
08.2012 - 01.2017
Office Administrative Assistant
Deannas Playhouse
05.2010 - 08.2012
Bachelor of Arts - Business Administration
Baker College
08.2006 - 06.2009