Alicia Horton
Re-Entry Services
OMAHA,NE
8
years of professional experience
Experienced peer mentor skilled in resource coordination, conflict resolution, and empathy. Proven ability to connect participants with essential services, enhancing guest satisfaction and supporting successful transitions.
Work History
Peer Mentor
3 Months- Data entry into Colleague
- Offer practical advice to participants
- Aid in filling out applications for benefits
- Connect reentry participants with helpful resources
- Build rapport with participants to aid in their transition.
General Manager
1 Year 9 Months- Managed budgetary planning and financial forecasting for revenue optimization.
- Led operational strategies to enhance guest satisfaction and increase occupancy rates.
- Developed training programs to elevate staff performance and service quality.
- Implemented process improvements that streamlined front desk operations and reduced wait times.
Staybridge
5 Years 10 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Skills
Peer counseling
Conflict resolution
Empathy training
Data entry
Assertiveness training
Community resources
Social perceptiveness
Resource coordination
Team leadership
Timeline
Peer Mentor
Re-Entry Services
06.2026 - CurrentRead More
General Manager
La Quinta Inn & Suites
09.2024 - 06.2026Read More
Staybridge
Saphire Hospitality
05.2018 - 03.2024Read More