Alicia Johnson
Cañon City,CO
Summary
Dynamic professional with a proven track record in operations management at GoldWoods Jewelry. Expert in inventory management and staff training, enhancing service quality and customer satisfaction. Adept at business planning and documentation, driving efficiency and fostering strong client relationships. Committed to excellence and continuous improvement in all aspects of business operations.
Overview
2026
2026
years of professional experience
Work History
Owner/Operator
GoldWoods Jewelry
- Managed daily operations, ensuring efficient workflow and high-quality customer service.
- Developed and implemented inventory management systems to optimize stock levels.
- Trained staff in jewelry care and repair techniques to enhance service quality.
- Oversaw marketing strategies, increasing brand visibility through social media campaigns.
- Established customer loyalty programs, improving repeat business and client relationships.
- Collaborated with vendors to source high-quality materials, maintaining product standards.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Dialysis Technician
Fresenius Medical Care Holdings Inc.
- Operated dialysis machines ensuring adherence to safety protocols and patient comfort.
- Monitored vital signs, reporting changes to nursing staff for prompt intervention.
- Prepared and maintained equipment, ensuring optimal functionality during treatment sessions.
- Educated patients on dialysis processes, enhancing their understanding and compliance.
- Implemented infection control measures, maintaining high standards of cleanliness and safety.
- Trained new technicians on operational procedures and best practices in patient care.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
Sheduler
Safewatch
03.2021 - Current
- Assisted in scheduling appointments and managing calendars for team members.
- Collaborated with staff to prioritize tasks and optimize workflow efficiency.
- Utilized scheduling software to track project timelines and resource allocations.
- Organized meetings by coordinating availability of participants and necessary resources.
- Adapted to changing schedules and requirements, demonstrating flexibility under pressure.
- Supported data entry efforts, ensuring accuracy in scheduling records and reports.
- Maintained organized files for scheduling documents, enhancing accessibility for the team.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Education
High School Diploma - Valedictorian
Victory Baptist
North Augusta, SCHigh School Diploma -
Augusta State University
Augusta, GASkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staffing
- Inventory management
Timeline
Sheduler
Safewatch
03.2021 - Current
Owner/Operator
GoldWoods Jewelry
Dialysis Technician
Fresenius Medical Care Holdings Inc.
High School Diploma - Valedictorian
Victory Baptist
High School Diploma -
Augusta State University