Alicia Lamb
La Porte,IN
Summary
Hardworking service provider with proven relationship-building and time management skills in fast-paced environments. Successful at handling customer complaints with accuracy and qualified service skills. Motivated to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Round The Clock Family Restaurant
LaPorte, IN
07.2021 - Current
- Greeted guests and provided menus.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided exceptional service to high volume of daily customers.
Team Member /Cashier
Taco Bell Restaurant
Laporte, IN
08.2020 - 07.2021
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
- Developed positive customer relationships through friendly greeting and excellent service.
- Trained new team members using approved training materials and information.
Education
High School Diploma -
Laporte High School
La Porte, IN06-2022
Skills
- Guest Engagement
- Exceptional customer service
- Order Accuracy
- Positive and professional
- Strong Work Ethic
- Point of Sale (POS) system operations
- High-volume dining
Timeline
Server
Round The Clock Family Restaurant
07.2021 - Current
Team Member /Cashier
Taco Bell Restaurant
08.2020 - 07.2021
High School Diploma -
Laporte High School
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