Alicia Ann Thompson
Rio Rancho
Summary
Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills.
Overview
1
1
year of professional experience
Work History
Sales Associate / Presale Coordinator / Supervisor
Chuze Fitness
Albuquerque, NM
10.2021 - 05.2022
- Supported membership sales, presale operations, and front-desk coordination.
- Led team supervision, including training new staff and coordinating daily operational tasks.
- Demonstrated leadership by mentoring team members, resolving conflicts, and driving team performance to meet operational goals.
- Coordinated staff schedules and delegated responsibilities to optimize workflow and maintain high service standards.
- Initiated and implemented process improvements to enhance member satisfaction and operational efficiency.
- Initiated one on one meetings with staff to better organizations work standards.
Hunting Associate
Sportsman's Warehouse
Albuquerque, NM
10.2021 - 05.2022
- Maintained detailed records of all background check activities, providing regular updates to management on progress and results.
- Coordinated background check procedures, ensuring compliance with relevant legal regulations while maintaining candidate privacy rights.
- Set up and managed paper or electronic filing systems, recorded information, updated paperwork and maintained documents.
- Processed customer transactions accurately using POS systems.
- Maintained accurate inventory through restocking, product counts, and organized stock areas.
- Provided consistent customer service in a high-traffic retail environment.
Rehab Specialist
Gonstead Physical Medicine
Albuquerque, NM
05.2022 - 03.2023
- Documented treatment outcomes and session notes for 6 patients progress per hour averaging 48 patients per day,
- Performed clerical duties including scheduling, patient check-in, filed active and inactive record maintenance.
- Guided patients through prescribed therapeutic exercises and treatment protocols.
- Maintained compliance with records management statues.
Education
Associate Degree - Office Administration Assistant
Central New Mexico Community College
Albuquerque, NM12-2026
Associate of Integrated Studies - Office Administration Assistance
Central New Mexico Community College
Albuquerque, NM12-2025
Certificate - Health, Wellness, and Public Safety
Central New Mexico Community College
Albuquerque, NM12-2025
High School Diploma - undefined
Sandia High School
Albuquerque, NM05-2017
Skills
- Ability to assemble and refine publications, forms and other official documents
- Analytical when preserving indexes and ensuring conformity with directives
- Mastered proficiency with MS Office applications ( Word, Excel,Outlook, Google Sheets/Docs, etc)
- Ability to convey concise instructions, write clearly, and speak in training and company settings
- Essential for communicating directives and deciding how to categorize documents
- Manages simultaneous documentation, records, and administrative tasks while meeting deadlines
Accomplishments
- Sports Medicine-
Two year letter - Accepted as a freshman into the University of New Mexico Athletic
Training Program - Sandia Girl Soccer-
One Year Letter - Pi Beta Phi-
Executive position- Vice President of Philanthropy
Timeline
Rehab Specialist
Gonstead Physical Medicine
05.2022 - 03.2023
Hunting Associate
Sportsman's Warehouse
10.2021 - 05.2022
Sales Associate / Presale Coordinator / Supervisor
Chuze Fitness
10.2021 - 05.2022
High School Diploma - undefined
Sandia High School
Associate Degree - Office Administration Assistant
Central New Mexico Community College
Associate of Integrated Studies - Office Administration Assistance
Central New Mexico Community College
Certificate - Health, Wellness, and Public Safety
Central New Mexico Community College