Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Alicia Martinez

Chicago,IL

Summary

Detail-oriented portfolio underwriter transitioning to executive assistant, with strong organizational and communication skills. Experienced in supporting senior leadership as a Managing Director's Assistant and leading an award-winning college organization. Skilled in calendar management, event coordination, and workflow optimization. Ready to bring proactive support and efficiency to executive teams.

Overview

4
4
years of professional experience

Work History

Portfolio Underwriter

Chubb Insurance
Chicago, IL
06.2024 - Current
  • Conduct detailed risk assessments, supporting data-driven decision-making to optimize coverage and reduce losses.
  • Analyze market trends and industry data to enhance competitive positioning and strategic planning.
  • Maintain accurate records and documentation, demonstrating strong organizational skills.

Executive Assistant

RCM Alternatives
Chicago, IL
11.2023 - 05.2024
  • Provided virtual administrative support to the Managing Director, managing calendars, and daily communications.
  • Streamlined Salesforce processes to improve client follow-up efficiency and communication flow.
  • Created and maintained content calendars, and edited marketing materials to support brand consistency.

Food and Beverage Assistant

Residence Inn Marriott
Chicago, IL
08.2021 - 05.2024
  • Delivered high-level customer service, contributing to a 30% increase in guest satisfaction ratings.
  • Coordinated breakfast buffet setup and logistics for efficient service and quality standards.
  • Demonstrated strong attention to detail and multitasking in fast-paced environments.

President

Bradley ALPFA Chapter
Peoria, IL
01.2023 - 01.2024
  • Led event planning with a seven-member board, launching two new events to boost engagement.
  • Increased member recruitment by 60% and retention by 20% through targeted outreach.
  • Organized logistics and secured funding for 15 members to attend the ALPFA National Convention at no cost.
  • Oversaw scheduling, communications, and delegation to ensure the smooth execution of initiatives.

Marketing Intern

RCM Alternatives
Chicago, IL
07.2023 - 10.2023
  • Optimized CRM workflows using Salesforce, improving marketing team efficiency.
  • Led market research initiatives, contributing to a 20% increase in lead conversion rates.
  • Coordinated social media campaigns, growing follower count, and engagement.
  • Supported cross-functional teams by managing timelines, reports, and communications.

ALPFA Case Study Competition Team Member

Accenture
Chicago, IL
03.2023 - 06.2023
  • Coordinated virtual meetings using Google Calendar and meeting minutes to guide discussions.
  • Contributed to brainstorming, presentation development, and practice sessions.
  • Developed presentation strategies tailored to judges, and delivered actionable market solutions.

Education

Bachelor of Arts - Management And Marketing, Minor Business Analytics

Bradley University
Peoria, IL
05-2024

Skills

  • Microsoft Office and Google Workspace
  • Calendar and email management
  • Time management and multitasking
  • Attention to detail
  • Event planning and coordination

Accomplishments

  • Dean’s List 2022-2024
  • Presidential Scholarship recipient
  • Foster College of Business Organization of the Year
  • Midwest Regional Chapter of the Year

Languages

Spanish
Native/ Bilingual

Timeline

Portfolio Underwriter

Chubb Insurance
06.2024 - Current

Executive Assistant

RCM Alternatives
11.2023 - 05.2024

Marketing Intern

RCM Alternatives
07.2023 - 10.2023

ALPFA Case Study Competition Team Member

Accenture
03.2023 - 06.2023

President

Bradley ALPFA Chapter
01.2023 - 01.2024

Food and Beverage Assistant

Residence Inn Marriott
08.2021 - 05.2024

Bachelor of Arts - Management And Marketing, Minor Business Analytics

Bradley University

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