Open To Work
ALICIA MATTHEWS
LITTLE ELM,TX
Work Preference
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in fast-paced environments while maintaining high-quality work. Exceptional interpersonal skills facilitate effective collaboration and communication. Rapidly acquires new skills and thrives under pressure.
Overview
1
1
Certification
34
34
years of professional experience
Work History
Travel Director/DMC Work
10.2022 - Current
- Supervised onsite event operations, coordinating logistics, transportation, and meeting schedules to ensure seamless execution.
- Oversaw reconciliation of complex flight manifests, maintaining accurate traveler tracking with zero data discrepancies.
- Managed final bill reconciliation and financial audit, ensuring event expenses adhered to strict budget parameters.
Part-Time Remote Billing Coordinator
Alcyone Events
Brooklyn, USA
11.2022 - 11.2023
- Resolved complex billing discrepancies, ensuring financial records were accurate and invoices were error-free.
- Developed and standardized billing procedures that increased the efficiency and timeliness of vendor payments.
- Generated monthly invoices in various digital formats, enhancing operational transparency for clients.
- Collaborated across multiple internal departments to verify data accuracy and streamline payment workflows.
- Updated corporate documentation and financial reports, securing inbound payments through accurate tracking.
English Teacher, Department Lead
Little Elm ISD
Little Elm, USA
10.2009 - 06.2022
- Created an emotionally safe classroom environment that fostered inclusion and engagement for all students.
- Analyzed student performance metrics and institutional data to inform instructional strategy and personalize learning pathways.
- Oversaw daily administrative data and educational tracking for over 170 students, enhancing individual learning experiences.
- Led a cross-functional department staff of 5 educators, facilitating collaborative professional development and alignment.
- Cultivated professional relationships with staff, parents, and community stakeholders through effective multi-channel communication.
- Selected as Teacher of the Year (2017) for demonstrating outstanding leadership and measurable classroom impact. [1, 2]
- Taught data-tracking and self-assessment methodologies directly to individuals to improve performance ownership.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Stay at Home Mom
Self Employed
Little Elm, USA
02.2002 - 10.2009
- Managed all aspects of the business, from client acquisition and creative development to budget management and performance analysis.
- Delivered measurable results, enhancing brand visibility and customer engagement for clients across various industries.
- Provided digital advertising (social media, email, display ads), branding, and content creation services.
- Operated a promotional products business, creating and executing marketing strategies for local and online clients.
In-House Event Coordinator
LINC
Dallas, USA
01.2001 - 02.2002
- Secured contracts and agreements, finalizing negotiations and obtaining necessary approvals.
- Created and maintained event expenditures, budgets, and timelines in job-related software.
- Inspected event facilities to confirm conformance to customer requirements.
- Coordinated event schedules and timelines, ensuring seamless execution of all activities.
- Managed tasks for successful events for larger parties and gatherings.
- Oversaw event logistics and operations, facilitating successful delivery of events.
- Dallas, TX
Travel Director
MCI Worldcom
01.1997 - 01.2001
- Directed travel logistics for corporate clients across multiple destinations.
- Managed travel budgets while negotiating rates with hotels and airlines.
- Coordinated vendor relationships to ensure service quality and reliability.
- Coordinated onsite event logistics, managing transportation, meetings, group and private dinners, flight manifests, and bill reconciliation.
Various Positions
Marriott Hotels
01.1993 - 01.1997
- Banquet Lead Server
- Served beverages to guests, ensuring timely delivery in fast-paced environment.
- Banquet Administrative Assistant
- Coordinated sales and catering administrative tasks to support event planning.
Education
Bachelor of Science - Hotel/Restaurant Management
Stephen F. Austin State University
Nacogdoches, TX08-1993
Skills
- Logistics and management
- Event planning and coordination
- Supplier management
- Operations oversight
- Budget management and oversight
- Invoice processing and management
- Data analysis and reporting
- Trend identification
- Pattern recognition
- Microsoft Office Suite
- Google Workspace applications
- Event management software
- Communication skills
- Leadership abilities
Certification
- Texas Certified Teacher in Technology Applications, Math, Science, English, History
- Texas Certified Teacher in Special Education
- Texas Certified Teacher in ESL
Accomplishments
- Selected as Teacher of the Year- 2017
Timeline
Part-Time Remote Billing Coordinator
Alcyone Events
11.2022 - 11.2023
Travel Director/DMC Work
10.2022 - Current
English Teacher, Department Lead
Little Elm ISD
10.2009 - 06.2022
Stay at Home Mom
Self Employed
02.2002 - 10.2009
In-House Event Coordinator
LINC
01.2001 - 02.2002
Travel Director
MCI Worldcom
01.1997 - 01.2001
Various Positions
Marriott Hotels
01.1993 - 01.1997
Bachelor of Science - Hotel/Restaurant Management
Stephen F. Austin State University