Compassionate and solutions-driven professional with extensive experience supporting individuals and families, including direct work with parents and schools in the education sector through tuition and service coordination. Recognized for empathetic communication, conflict resolution, and the ability to remain calm under pressure while fostering trust and cooperation. Skilled at bridging gaps between people and institutions, ensuring that needs are met with dignity and respect. Applying on the recommendation of Phillip Intatano, Agency Chief Contracting Officer, NYC Department of Buildings.