Alicia Meyer
NEWTON,Iowa
Summary
Detail-oriented Billing Specialist with expertise in medical billing, HIPAA compliance, and claims processing. Proven track record of streamlining billing processes and enhancing customer satisfaction through effective communication.
Overview
15
15
years of professional experience
Work History
Billing Specialist 11
Trinity Health
02.2022 - Current
- Processed and reviewed patient billing statements for accuracy and compliance with healthcare regulations.
- Resolved billing discrepancies by coordinating with clinical staff and insurance representatives.
- Maintained detailed records of payments, adjustments, and denials to streamline reconciliation processes.
- Managed collections for outstanding accounts while ensuring adherence to company policies and procedures.
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Streamlined billing process efficiency by implementing updated billing system.
- Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
- Reduced billing errors, leading to decrease in customer complaints, by conducting regular audits of billing data.
Billing Specialist
Iowa Diabetic and Endocrine Clinic
06.2016 - 02.2022
- Processed high-volume billing transactions accurately and efficiently.
- Resolved discrepancies in invoices through detailed account reconciliation.
- Collaborated with cross-functional teams to streamline billing workflows.
- Verified Medicaid coverage
- Balanced Deposit
- Secretary - PIT Committee 2 years
- Notified Staff Of Deaths
- Managed customer inquiries regarding billing issues, providing timely resolutions.
Physician Billing Office
Mercy
08.2013 - 06.2016
- Credit And Refunds
- Excel Reports
- Coordinated with insurance on over payments
- Wrote Checks
- Researched the overpayments to direct them either back to the patient or back to their insurance company.
- Worked FY Reports to reduce amount of money verified as unassigned
Central Pediatrics
Mercy
07.2011 - 08.2013
- Check out receptionist - payments
- Future appointments
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
Education
No Degree - Certificate
Mercy College of Science
Des Moines, IA06-2014
No Degree - Surgery Technician
Marshalltown Community College
Marshalltown05-1997
No Degree - Certified Dental Assistant
Marshalltown Community College
Marshalltown05-1987
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- Claims processing
- Data entry proficiency
- Decision-making
- HIPAA compliance
- Claim submission
- Denial management
- Payment posting
- Medical billing expertise
- Problem-solving
- Medical coding
- Billing software proficiency
- Coding proficiency
- Billing best practices
- Microsoft office
Timeline
Billing Specialist 11
Trinity Health
02.2022 - Current
Billing Specialist
Iowa Diabetic and Endocrine Clinic
06.2016 - 02.2022
Physician Billing Office
Mercy
08.2013 - 06.2016
Central Pediatrics
Mercy
07.2011 - 08.2013
No Degree - Certificate
Mercy College of Science
No Degree - Surgery Technician
Marshalltown Community College
No Degree - Certified Dental Assistant
Marshalltown Community College