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Alicia Miranda
Administrative Professional
Kenner,LA
Overview
24
24
years of professional experience
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Flexible hard worker ready to learn and contribute to team success.
Work History
Front Desk Care Facilitator
JenCare Senior Medical Center
Metairie, LA
10.2023 - 10.2026
- Contacted third-party payors to obtain and confirm authorization for services and communicated necessary related clinical information.
- Engaged with patients to provide critical information.
- Responded to inquiries by directing calls to appropriate personnel.
- Delivered support to medical staff in completion of patient paperwork.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Answered incoming calls, scheduled appointments and filed medical records.
Lead Infant Room Teacher
Little Red Schoolhouse of Metairie
Metairie, LA
04.2019 - 06.2023
- Developed and implemented lesson plans to engage infants in activities such as singing, reading stories, and playing games.
- Provided a safe and nurturing environment to ensure the physical, emotional, cognitive and social development of each infant.
- Observed infants' behavior and documented progress on daily basis.
Administrative Assistant
Lakeside Collision
Metairie, LA
08.2008 - 05.2018
- Greeting customers
- Opening Repair Orders
- Calling customers with updates and to set up appointments
- Collecting deductible
- Calling insurance company
- Setting up rentals for customers
Front Desk Receptionist
Lakeside Toyota
Metairie, LA
05.2007 - 08.2008
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
Front Desk Assistant
Dr Don Colavitas office
Newark, NJ
11.2002 - 10.2003
- Greeted patients upon arrival
- Assisted in translating for patients
- Collected deductibles
- Made appointments
Education
High School Diploma -
Bonnabel Magnet Academy High School
Kenner, LA05.2000
Timeline
Front Desk Care Facilitator
JenCare Senior Medical Center
10.2023 - 10.2026
Lead Infant Room Teacher
Little Red Schoolhouse of Metairie
04.2019 - 06.2023
Administrative Assistant
Lakeside Collision
08.2008 - 05.2018
Front Desk Receptionist
Lakeside Toyota
05.2007 - 08.2008
Front Desk Assistant
Dr Don Colavitas office
11.2002 - 10.2003
High School Diploma -
Bonnabel Magnet Academy High School
Skills
- Strong Work Ethic
- Excellent Communication Skills
Bilingual
- Fluent in Spanish
- Customer Service